Customer Service
Resume:
Krystle C. James
Salisbury, MD 21804
Dove Point Residental Services Jan 2023-March 2023 DSP Worker
Helping patients complete basic housekeeping tasks, transporting patients to appointments or other social outings and keeping patients safe from potential health hazards in their environment.
Care for individuals experiencing developmental or intellectual disabilities or or illnesses. Encouraging client engagement in social networks and communities.
All American Transportation Services July 2022-December 2022 Wheelchair Van Driver
Using a van that's equipped with a lift and a mechanism to secure a wheelchair, the transport specialist wheels the patient to there appointments. Upon arriving at the destination, I detached the wheelchair security device safely lowering the patient out of the van using the lift, and wheel the patient to there destination. Responsible for the daily inspection and minor maintenance of the vehicle.
Worchester County Development Center Oct 2021-March 30, 2022 Direct Support Worker
Care for individuals experiencing developmental or intellectual disabilities or or illnesses. Helping patients complete basic housekeeping tasks, transporting patients to appointments or other social outings and keeping patients safe from potential health hazards in their environment.
Encouraging client engagement in social networks and communities. Lower Eastern Shore Shelter June 2019-December 2019 Support Worker-Assistant
Provide support to the residents of the shelter also help maintain order in the shelter and help the residents achieve success in transitioning to housing. Maintains payroll information by collecting, calculating, and entering data. Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers, also maintain daily staffing sheets showing hours worked for all employees.
Allied Universal April 2019-June 2019
Security Guard
Monitor entrance/exit gate of the industrial plant and grounds, warehouse, or other property by controlling traffic to and from buildings and grounds. Opens gate to allow entrance or exit of employees, truckers, and authorized visitors.
Vet Security of America August 2018-April 2019
Security Guard
Monitored facility and property doors to prevent harmful situations, check monitored entry and exit doors in person or through security alarm system and surveillance. Performed security patrols as needed in designated areas, prepared reports on accidents, incidents and suspicious activities or irregularities in safety standards. Assist in providing specialized security to visitors coming into the facility of the Texas Department of State Health Services.
Brinks INC March 2018- Aug 2018
Cash Logistics Processor
Process, verify and reconcile inbound and outbound currency transactions, complete data entry for all currency transactions, prepare outbound currency and replenishment. Count, verify and report cud and outbound currency transaction inventory daily.
Quality Security Services November 2017-March 2018 Armed ATM Escort
The ATM repair Technician can also request a specific ATM Escort by notifying dispatch. Provide a safe and secure working environment that allows the ATM repair technician to a phone call before shift starts for a specific job. Reporting any unusual activity by radio or phone to dispatch that is observed while on duty before leaving the job site or by the end of the shift.
Securitas Security Solutions Jan 2016-November 2017 Commissioned Vehicle Patrol Officer Armed Patrol Officer Patrol the surrounding area in a company vehicle, do preventive maintenance checks on the vehicle at the beginning and end of shift, secure premises by patrolling property; monitoring surveillance equipment; inspecting buildings, and access points permitting entry.
Prevents losses and damage by reporting irregularities; inform violators of policy and procedures, and responding to calls made by the Tenant
Harris County Toll Roads Houston, Texas June 2015-December 2015 Toll Collector
Collects toll charged for use of bridges, tunnels by motor vehicles, or fare for vehicle and passengers collects money and gives customer. At the end of the shift balances cash and records money and tickets received.
Admit passengers through the turnstile and be designated Turnstile Collector or Vehicle Fare Collector, may also sell round-trip booklets.
G4S Secure Solutions Houston, Texas February 2011-May 2015 Security Command Center Control Officer
Control access to client facility; assists visitors with a legitimate need to gain entry to the building; screen visitors and client employees in an efficient manner in order to expedite their admittance to the facility.
Monitor entrances and exits by CCTV cameras.
Notify or dispatch officers to emergencies to asset the situation in a timely manner utilizing proper training and following all SOP’s, observe and report incidents or suspicious activity to the Supervisor by phone, email or radio
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