Medical Receptionist
Resume:
Tonya Alexander
Bear Creek, AL *****
***********@*****.***
Work Experience
Patient Advisor
Concentrix
October 2020 to Present
Patient Advisor- take calls from Providers to verify benefits, eligibility, authorizations. Also took calls from patients for Anthem over the counter items.
Medical Receptionist
RUSSELLVILLE HOSPITAL - Russellville, AL
August 2019 to May 2020
Keyed in patients correct demographics
verified patients insurance coverage
collected copays from the patients
admitted patients into the hospital if need be
registered patients in the emergency room and outpatient procedures verified authorizations for out patient procedures ran all the office equipment
faxed patient information to other hospitals when transferring patients to another hospital Medical Receptionist Switchboard Operator
Lakeland Community Hospital - Haleyville, AL
May 2005 to April 2015
registered patients into the emergency room, admissions into the hospital, and outpatient for outpatient test
verified patients insurance
collected copays or deductibles
verified if patients orders for outpatient had correct authorization numbers for the correct test used all office equipment.
Education
Associate in Applied Science
Ultimate Medical Academy-Tampa - Tampa, FL
January 2019 to October 2020
Skills
• Medical Receptionist
• Medical Scheduling
• Insurance Verification
• Medical Office Experience
• Multi-line Phone Systems
• HIPAA
• Medical Terminology
• Phone Etiquette
• ICD-10
• Customer service
• Medical collection
• EMR Systems
• CPT Coding
• Medical Billing
• Anatomy Knowledge
• ICD-9
• Medical Coding
Certifications and Licenses
HIPAA
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