Customer Service English Language
Resume:
Adheena Jose
**************@*****.***
Unit- **, 665 Mcbeth place
Kamloops, BC V2C5V9
EXPERIENCE
YKK, Kochi,India — Office Executive
MAY 2020 - November 2023
● Developed and implemented office procedures to improve efficiency and Coordinated office activities and operations, including material supplies.
● Organized and maintained filing system, both electronic and paper.
● Monitored incoming mails and distributed messages appropriately. Christ King College,Kochi, India— English teacher
JUNE 2019- MARCH 2020
● Completed a thoughtful and well-rounded academic year experience with different age groups of students, eg; Masters, Bachelors, matriculation pupils.
● Developed and implemented lesson plans, teaching strategies, and classroom activities according to the curriculum.
CA Campus, Lakshya, Kochi– Career development counselor MAY 2019- MARCH 2020
Lulu Mall, Kochi, India- Sales Assistant
JAN 2017-APRIL 2019
● Customer service and correlated activities.
EDUCATION
St. Albert’s college, Kochi, India — Master of Arts in English Language and Literature
MARCH 2019
The Cochin College, Kochi, India — Bachelor of Arts in English Language and literature.
MARCH 2017
PROJECTS
Acculturation through Chavittunatakam- Publication in Albertian review of Literature, VOL. 6 No.1, July 2019.
Sexism in Stieg Larsson’s “The girl with the Dragon Tattoo” — Gender studies in comparison to film adaptation. MG University, Bachelors. SKILLS
Office management and
compliance monitoring.
Billing and bookkeeping.
Good at customer service
and correlated activities.
Active listening and
positive attitude.
Knowledge in Microsoft
Office.
LANGUAGES
English, Malayalam,
Tamil.
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