Jason T. Robinson
Jessup, MD ***94
Cell 301-***-****
ad4cwm@r.postjobfree.com
SUMMARY
College student majoring in business entrepreneurship. Experience in areas of customer service, policy, and procedure compliance. The ability to effectively communicate favorable and non-favorable responses tactfully. Strong strategic and critical thinking skills with an emphasis on decision-making, and problem-solving.
QUALIFICATIONS
Ability to adapt to and work and interact with diverse work styles and staff
Detail-oriented and ability to adjust to change and multi-task.
Demonstrate flexibility and excellent teamwork skills
PROFESSIONAL EXPERIENCE
FRONT END TEAM MEMBER Wegmans Columbia, MD
August 2021 – September 2023
Engage customers in friendly conversation while making eye contact and smiling
Proactively offer assistance or services throughout the workplace in order to guarantee good customer experience
May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business r
Maintain the appearance and safety of the parking lot and offer additional service during inclement weather
SUMMER YOUTH INTERNSHIP Howard County Government Virtual
Summer of 2020
Interviewed and was selected for a paid internship with Howard County Executive, Calvin Ball and the office of Workforce Development in Maryland
Learned workforce etiquette while engaging in virtual social groupings
Gained experience to network professionally and build a resume
Attended training and workshops to bolster professional development
Dietary Aide Tuckerman Rehabilitation and Healthcare Center Rockville, MD
October 2023 - Present
Gained developmental social skills whilst interacting with the elderly
Gained experience on solo tasking and time management
EDUCATION
MORGAN STATE UNIVERSITY Baltimore, MD
Bachelor of Science in Business Entrepreneurship
Anticipated Graduation May 2026
HAMMOND HIGH SCHOOL Columbia MD
Academic Diploma Awarded in May 2022