Melissa A. Waterfield

ad487b@r.postjobfree.com • 614-***-****

LinkedIn •

Career Experience

Franklin County Child Support Enforcement Agency, Columbus, Ohio

Customer service and advising clients on matters involving child support. Legal research and writing. Supervising line staff when needed. Paralegal experience.

High volume, high stress environment

Regularly drafting legal pleadings, pursuing cases in court, and advising clients. Performed legal research and reviewed files in preparation for court hearings.

Managing and supervising a staff of legal support professionals working in a high-volume environment and consistently training them on changes in the law and procedures.

Industrial Commission, Columbus, Ohio

Customer service and listening and interpreting legal issues in workers’ compensation law.

Expert at reviewing and drafting legal issues with litigants, legal counsel and other stakeholders. Applied knowledge of employment law, conflict resolution, and regulatory compliance to achieve optimal results. Skilled in identifying legal risks as well as devising and executing strategies to mitigate risks. Knowledge of administrative hearings.

Areas of Expertise

Child Support

Commercial Contracts

Workers Compensation Law

Staff Supervision and Training

Regulatory Compliance

Litigation & Dispute Resolution

Legal Research and Writing

Team Building & Leadership

Cross-Functional Collaboration

Education

Bachelor of Arts in History & Economics

The Ohio State University, Columbus, Ohio

Professional Development

Notary public

Mediation Training

Vice – President, Phi Alpha Theta, International History Honor Society

University Administration Representation, Undergraduate Student Government