#** ******** ********,******** ****,Tacarigua
Email – ***************@*****.***
TREVOR MARK’S RESUME
Objective
To continuously strive for excellence.
Skills & Abilities
I am an efficient, detail-oriented individual who possesses excellent communication skills both written and verbal. I approach all tasks with a positive attitude and maintain high levels of professionalism and integrity when faced with challenging customer related situations.
Experience
TELEPHONE WORKERS CREDIT UNION
From March 1996 to Jan 1997
CSR & Data Entry Clerk
T.S.T.T CORPORATE ENGINEERING DISPATCH DEPT
From: May 1998 to June 2002
Worked as an Inventory Stores Clerk.
My responsibilities were to manually write to stock request documents
Which would then be passed to technicians.
Preparing Return To Stores.
Performing D.M.O functions and generating stock inventory balances reports weekly.
T.S.T.T MARKETING INTELLEGENCE & FORECASTING DEPT
From: July 2002 to Jan 2005
Worked as a Statistical Clerk.
My responsibilities were to Forecast demographic telecommunication growth. This was done by performing field surveys to gather telecom data, analyzing that data and then Forecasting for future growth.
T.S.T.T MARKETING EVENTS & SPONSORSHIP DEPT
From: Feb 2005 to May 2007
Worked as an Assistant Events Coordinator.
My responsibilities were to order promotional company branded products.
To keep proper stock inventory records.
To Coordinate the distribution and restocking of promotional items.
To ensure that company sponsored events are adequately branded so as to
achieve maximum mileage.
T.S.T.T CORPORATE CUSTOMER SERVICES NORTH/WEST DEPT
From: June 2007 to Present
Currently working as the Inventory Stock Clerk for this department.
My responsibilities are to Logg in our quota of Cellular phones and Sim Cards received by T.S.T.T’s Inventory Control Management Dept.
To properly access under warranty phones returned by customers to determine if warranty void or not.
To manage courtesy and demo units issued as replacement for these under warranty phones.
To generate daily and monthly reports in order to ensure proper inventory records are kept.
To perform Customer Service Rep Duties.
T.S.T.T SMALL MEDIUM ENTERPRISE DEPT
Raising orders on T.S.T.T’s operating systems to accommodate installations and maintenance of customer’s Mobile, Landline and Data requirements.
Logging in and Out Mobile Cellular Phones & Sim Cards to satisfy the customer’s request.
Education
MUCURAPO SENIOR cOMPREHENSIVE SCHOOL
I attained (5) CXC Passes: (2) English ; (2) Math ; (2) Social Studies ; (2) P.O.A & (2) P.O.B
I received several awards while attending Mucurapo Senior Comprehensive.
Namely: Outstanding Achievements in Mathematics, English, Social Studies & P.O.B.
I completed several courses in computer literacy :
Powerpoint, Microsoft Excel, Microsoft Access, Microsoft Word, Wordperfect 6.1 for Windows & Networking.
I also successfully completed a course in Broadcasting at the Institute Of Broadcasting Careers.
References
Amanda Mcvorran
Supervisor T.S.T.T Corporate Customer Services
758-9217.
GERARD CHANG
Senior Customer Service Rep at CCSNW Department
688-4676.