Customer Service Accounts Receivable

Rachel E. Sealine

Permanent Address Campus Address

***** ******* *** 712-***-**** 1865 Long Rd. Apt. C Omaha, NE 68116 ******@*******.*** Ames, IA 50013-0023 EDUCATION

Iowa State University, Ames, IA - Bachelor of Science Degree: Expected May 2025 - GPA 3.72

• Major: Agricultural Business and Marketing - Minor: Economics WORK EXPERIENCE

Iowa State University, Ames, IA: Resident Assistant January 2023-Present

• Built a community among thirty residents and was available to assist them in day-to-day life

• Resolved conflicts and emergencies while on call

• Sorted mail and assisted with customer service at a desk for six hours a week. Wells Blue Bunny, Le Mars, IA: Accounts Receivable Intern May 2022- August 2022

• Corrected daily overages, shorts, damages, and imbalanced checks

• Verified account payments and used my knowledge from Accounting 284 to verify sufficient funds

• Collected tax documents from over three hundred companies and organized the information in Excel

• Gained experience with Oracle and Excel, such as pivot tables and vlookup functions Iowa State University, Ames, IA: Tutor January 2022 – Dec 2022

• Taught Economics and Accounting to five groups of five students each over two semesters

• Managed scheduling for six, fifty minute, sessions per week Pride Martial Arts, Sioux City, IA: Customer Service June 2020 - August 2021

• Answered phone calls and quickly answered questions about classes and products

• Assisted up to thirty patrons with purchases a week and took weekly inventories

• Performed projects within the academy, such as creating literature and organizing office spaces Pride Martial Arts, Sioux City, IA: Head Instructor June 2019 - August 2021

• Served as assistant and head instructor in my own classroom with assistant instructors under me

• Taught sixty children a week from the ages of four to fourteen the fundamentals of martial arts

• During the pandemic I effectively taught intermediate martial arts to three students through Zoom Sioux City Public Library, Sioux City, IA: Page August 2019 - December 2020

• Shelved books and collected requested books twice per shift utilizing Dewey Decimal system

• Assisted patrons, with inventorying books and craft projects for children’s area

• Received a high rating on yearly performance review due to excellent work ethic AWARDS AND LEADERSHIP EXPERIENCE

• Honors Program Member - First Year Honors Program Leader March 2022 – December 2022

• Agricultural Business Club Member September 2021 - Present

• Joseph F. Nelson Scholarship in Agricultural Science May 2022

• John F. O’byrne Family Agricultural Business Scholarship May 2022

• President of Lange House – Birch Hall September 2021 - May 2022

• Loyal Scholar – Iowa State University Scholarship February 2021

• Grand Master G. K. Lee Scholarship September 2021

• Northwest REC Scholarship May 2021

• Mitchell Award – Civil Air Patrol November 2018

REFERENCES

Amy Penning Ashely Seaman Ryan Johnson

Accounts Receivable Manager Wallace Hall Director Head Instructor Le Mars, IA Ames, IA Sioux City, IA

*********@*********.*** ********@*******.*** ***********@*****.***

712-***-**** 331-***-**** 712-***-****

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