Quality Management Equipment Maintenance

DEVENDRA SHARMA

638-***-**** ***.*****@*****.***

OBJECTIVE

My aim is to work on a responsible and challenging position in the sphere of Management facilitating professionally satisfying endeavor and measurable contribution to the goal of organization. PROFESSIONAL EXPERIENCE

Manufacturing Excellence Manager

M.L.A INDUSTRIES PVT. LTD.

Ongoing Kanpur, Uttar Pradesh

India's largest manufacturer of Pharmaceutical excipients, Precipitated Silica & Metallic Stearate Company

Professional Summary

1. Knowledge of HACCP, KAIZEN, why-why analysis, 5-S, 4M, ISO - QMS audit, PCP, PFD, SOP, OJT, Customer handling with proper documentation of RCA and CAPA report.

2. Chemical plant equipment maintenance like pulveriser, beaters, rotary air valve (RAV) etc. and planning of preventive maintenance with documentation.

3. Experienced and professional ISO Management Representative with a certified DNV internal auditor (ISO 9001:2015). 4. Experienced Customer Complaints Log Manager with a track record of driving customer renewals and expansion opportunities.

5. Production manager Precipitated Silica and Spray Dried Silica plant production planning and execution. Core Qualifications of above said summary is given below in detail respectively.

Chemical plant equipment maintenance like pulveriser, beaters, rotary air valve (RAV), knife, fan etc. and planning of preventive maintenance with proper documentation.

Implement quality management system (QMS) into all departments and ensure its ongoing efficiency. Provide reports on how the system can be improved.

Organize quality management meetings with superiors and department heads to determine the best way to run each department. Perform testing of customer satisfaction and/or complaints regarding each service or product

Interpret test results in order to resolve issues within each department as per internal audit. Monitored each department to ensure adherence to ISO 9001 requirements.

Filed, updated, and maintained all paperwork related to ISO Management. Seek ways to improve financial efficiency of the quality management system

In-depth understanding of ISO 9001 as well as experience with ISO 9000. Excellent management and leadership skills needed to oversee employees and systems.

Professional yet personable in demeanor with coworkers, superiors, clients, etc. Organized in all work to avoid error.

Efficient in time management as well as company policies and procedures. Great problem-solving skills to improve the system. A certified internal auditor of ISO 9001:2015 from DNV.

Management Representative of the company for the Internal, External and any customer audit. Virtual audit is also done by me successfully. (In the ISO 9001:2008 audit having in year 2017-18 and 9001:2015 done by DNV and TUV. And also in-charge of KOSHER and URSA audit. Conducted these all audits successfully with proper documentation and got the certificates in the time).

Understand & Filled vendor questionnaires, quality agreements & Other documents. Preparation and Review of standard operating procedures (SOP’s) and standard testing procedure (STP's).

Also involved in the training like On job training (OJT) and 5S training with proper documentation. Vast experience of making SOP’s of processes.

Built relationships with decision-makers and economic buyers to uncover business needs resulting in increase in cross-selling opportunities.

Identified risks and ensured every customer log registration and offering was leveraged resulting in an increase in customer satisfaction.

Collaborated with professional services and sales to define project deliverables and customer's ongoing service package needs resulting in a increase in upselling opportunities.

Handling technical nature customer complaints, analyzing them and finding out root cause for complaint. Taking corrective and preventive actions, prepare documentation and satisfying customer with suitable reply in time as per policy.

Looking after production planning and execution of the precipitated Silica plant and Hot Air Generator (HAG) plant and Spray Dryer plant. In this plant, I am handling more than 50 persons under me along with inventory.

Checking production planning and control along with technical documentation of production department managing log sheets, batch sheets.

Review in process operations and its documentation of Precipitated Silica & Spray Dried Silica

Daily Monitoring of plant observations & Review of Calibration Reports (Internal &External) HOD – PRODUCTION

MOHINI TEA LEAVES PRIVATE LIMITED.

01/2012 - 01/2016 Kanpur, Uttar Pradesh

Manufacturer of tea bags and packed tea in various flavors and sizes and blending of the teas

To plan day to day production

Machines preventive maintenance planning.

Looking after Paper Printing, packing department, sealing department.

Worked with product forecasting in co-ordinate with sales persons.

Tea bag plant planning and flavoring of the same

Attend customer visits (Domestic and Export)

Handling technical nature customer complaints, analyzing them and finding out root cause for complaint.

SHIFT OFFICER - PRODUCTION

GLOBAL DENT AIDS PRIVATE LIMITED.

10/2009 - 12/2011 Noida, Uttar Pradesh

Manufacturer of the premium Plastic Interdental Brushes in the world. Company holds high regard for quality, integrity and efficiency.

Production planning

Machines preventive maintenance planning.

Looking after quality of the brushes and SS wire

Worked with product forecasting in co-ordinate with production manager. EDUCATION

Bachelor of Technology (Mechanical Engineering)

Uttar Pradesh Technical University, Lucnow.

2005 - 2009

College – Pranveer Singh Institute of Technology, KANPUR.

Passed with 1st Div.

Intermediate (12th)

U.P Board, Uttar Pradesh

2004 - 2005

Passed with 1st Div.

High School (10th)

C.B.S.E. Board, Uttar Pradesh

2002 - 2003

Passed with 2nd Div.

PROJECTS

College Projects

2008

Extrusion of soft Material

Double acting Revolving Fan.

SKILLS

AWARDS

Achieved certificate of certified professional from Autodesk in AUTO CAD 2D and 3D in 2015, Inventor in 2D and 3D and ANSYS (Design and analysis software).

Won 1st Prize in College dance fest.

Attended one-month training in Field Gun Factory, Kanpur on Computerized Numerical Control (CNC) machine.

LANGUAGES

Hindi Native

English Advanced

Personal Details

Father’s Name – Mr. D. H. Sharma

Date of Birth – 30/06/1988

Gender – Male

Address – 132 United Nagar, Maswanpur, Kanpur-208019, Uttar Pradesh, India Alternate Mobile No. - 876-***-****

Marital Status - Married

Passport - Yes

Current Salary - 5.40 LPA

Expected Salary- Negotiable

Declaration

I hereby declare that all the details provided above are true to the best of my knowledge. Date: - Sign:-

A good team leader and a

player

Work well on own initiative Teamwork Good Writing Skills Good Listening Skills Planning and Execution Grasp new ideas and concepts Adaptable and logical Good Communication Skills

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