DEBBIE ELIN BANGGO PELLETT
Blossburg, Pennsylvania,16912 /570-***-****/ ***************@*****.***
Professional Summary
To obtain a position that will enable me to use my strong organizational, analytical and technical skills, educational background and a position that will harness my ability to work well with minimal supervision.
Skills
SKILLS AND QUALIFICATIONS
Computer literate ( MS Office, Excel, Word, MS Team, Microsoft Edge, RUMBA)
Budgeting and Inventory, Cash handling
Fast learner and open to continued development and knowledge
Precision and attentiveness to details
Hard working and punctual Working under pressure
Multi-tasking
Comfort working with payroll, revenues, forecasting, receivables, payables and overdue repayment negotiations
Persistent and committed
Adaptable in different work and varying conditions
Honest and reliable
Patience and empathy
Strategic thinking and planning skills to implement sales plan
Ability to coach and mentor and motivate sales people
Data entry skills ad Typing
Produce work with high level of accuracy
Auditing work
Knowledgeable on HIPAA and PHI rule.
Ability to delegate responsibilities
Work History
Customer Care Associate 01/17/2023 - Present
NTT Data – USA Remote
Taking Inbound and outbound calls (FGL Insurance)
Giving details on status of insurance to owners and authorized agents
Documenting every policy handled (data entry)
Make sure queries and requests are resolved.
Maintain patience, empathy, and positive attitude.
Work from home.
Advisor II - Customer Service Representative 11/14/2015 – 01/05/2022
CONCENTRIX - Philippines
Taking Inbound and Outbound Calls from Health Care Providers ( Aetna )
Giving details on health benefits and gives update on the status of claims and documenting same – data entry
To resolve all queries that are being asked.
Maintain positive attitude and calmly respond to health care provider complaints.
Guided with HIPAA and PHI guidelines
Work from home for a year.
Bookkeeper/Accountant/ Budget 03/20/2010 – 11/01/2015
Naguilian Christian Multi-Purpose Cooperative
Budget Preparation
Prepares Accounts Payable and Accounts Receivable Summary
Prepares Statement of Accounts to Members
Prepares Disbursement Vouchers
Prepares Payroll
Records all Cooperative Transactions to Book of Accounts
Prepares Monthly Financial Statement
Prepares Year End Reports Annual Financial Statements
Updating on the Cooperative Book of Accounts
Prepares documents to be submitted to government linkages
Prepares Accounts Receivable Summary and Accounts Payable Summary
Report to Board of Directors on the overall Operation of the Cooperative
Perform other task that maybe assigned from time to time.
Sales Manager 10/30/1993 – 02/11/2010
Banggo Marketing (Home Appliances)
Recruit, hire and train ne members of the sales staff
Evaluate and prepare accounts for financing
Analyze sales figures to determine the profitability of products and services.
Manage sales team finances including preparing budgets and approving expenses
Address resolve customer complaints.
Assist in the inventory of stocks.
Billing Head
Cagayan II Electric Cooperative, Inc. 11/16/1988 -10/30/1993
Provides accurate Power Rate to computer operators
Check/Review Power bills before it is being released.
Prepares Sales Summary For the month.
Compute Systems Loss on a monthly Basis.
Make necessary adjustment on bills being disputed.
Perform other task that maybe assigned from time to time.
Staff Auditor
Cagayan II Electric Cooperative, Inc. 10/14/1983 – 11/15/1988
Travel to branch offices for auditory reviews and assessment.
Do a surprise cash count to ensure that cash transactions are handled properly.
To make meaningful recommendations.
To conduct detailed research on audit issues and analyze the results of audit work.
To detect and prevent fraud is another most important duty of the auditing staff.
Assist in the inventory of materials and other assets of the company.
Education
Bachelor of Science in Commerce
Major : Accountancy
University Of Cordilleras
Baguio City, Philippines
October, 1982
Personal Information
Date of Birth: 20th of November
Place of Birth: Philippines
Nationality: Filipino