Profile
Experienced department manager with a track record of achieving resultsn employee benefits, vendor management, and the development of training
materials and procedures. Possesses intermediate knowledge of full-stack development, specifically in the areas of data entry automation and analysis.
Technical (IT) Skills
Data
management Database Design & Management, Data Quality Assessment, Data Analysis,
Pattern & Trend Identification, Visualization of Data Insights
Computer Science System Administration, Troubleshooting, Advanced Microsoft Excel Functions, VBA, SharePoint, SQL, Tableau, Python, Java, JavaScript, R
Employment History
BENEFITS MANAGER- DATA PROCESSING
Keen Care Management Inc, Oando, Florida
January 2021-April 2023
*Reported directly to the CFO and HR Director, ensuring alignment of benefits strategies with overall company objectives.
*Provided oversight for the benefits management of 4 healthcare agencies, consisting of a total of 30,000+ employees, and developed recordkeeping systems to maintain accurate benefit records, initiate new-hire benefits, and record any changes.
*Prepared and distributed benefit reports to inform employees of their benefit usage and interpreted benefit policies and procedures to resolve employee questions and problems.
*Approved billing statements to reconcile benefits accounts and tracked compensation and benefits benchmarking data to ensure competitiveness.
*Recruited, selected, oriented, and trained employees to maintain benefits staff and audited
expenses related to benefit payouts to ensure accuracy.
*Compiled and reported data on disbursement and enrollment in programs to management, providing insights for decision-making and cost optimization.
*Demonstrated expertise in relevant federal and state laws, encompassing HIPAA, COBRA, FMLA, PFL, ADA, ERISA, ACA, and Section 125 ensuring compliance with benefits regulations.
*Fostered and maintained relationships with vendors, ensuring that services were provided according to the agreement and addressing any
issues proactively.
Education
SUNY Canton, Canton, NY August 2021 – December 2023
SUNY Monroe Community College, Rochester, NY August 2017 - December 2019
Language
Cantonese, English, Mandarin