Administrative Assistant Office Administrator
Resume:
Catalina Diaz
Kissimmee, FL *****
ad33i6@r.postjobfree.com
Profile
Results-oriented office administrator with a demonstrated ability to manage and complete projects on time and within budget. Highly personable, a team player. A self-starter with imagination and creativity, relying heavily on planning and control techniques to ensure high quality, timely results.
AREAS OF EXPERTISE
Microsoft Office Insurance Billing Patient Rights
Case Management
Work Experience
Program Coordinator
Serving Children and Reaching Families, LLC - Kissimmee, FL
August 2021 to Present
•Assist with Program Grant development
•Monitor and track Program participation
•Prepare materials for events, grant program and projects
•Coordinate Program Events
•Practitioner recruitment for events
•Evaluate effectiveness of publicity and Program Development needs
Administrative Assistant
Park Place Behavioral Health Care - Kissimmee, FL
December 2020 to July 2021
•Provides general office support with a variety of clerical activities and related tasks.
•Perform other clerical receptionist duties such as filing, photocopying, and faxing
•Run Insurance for Billing
•Maintain and input information in Computer program CCP
•Customer and patient service
Administrative Assistant
Kids R kids - Kissimmee, FL
2018 to December 2020
•Provides general office support with a variety of clerical activities and related tasks.
•Perform other clerical receptionist duties such as filing, photocopying, and faxing
•Receive, sort and distribute daily mail/deliveries
•Direct visitors to the appropriate person and office
•Help with making and updating students files
•Maintain and input information in SmartCare school app
•Customer and student services
Administrative Assistant/Receptionist
UCP of Central Florida - Kissimmee, FL
2015 to 2018
•Provides general office support with a variety of clerical activities and related tasks.
•Perform other clerical receptionist duties such as filing, photocopying, and faxing
•Receive, sort and distribute daily mail/deliveries
•Direct visitors to the appropriate person and office
•Help with making and updating students files
•Open new Procare/Raintree accounts and process payments and receipts
•Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Clerical Apprentice
WORCESTER HOUSING AUTHORITY - Worcester, MA
2014 to 2015
•Works with all management offices to organize files
•Assists residents to resolve issues
•Takes payments and handles notifications to residents
•Is familiar and works with the Elite system
•Assists in the day-to-day operation of WHA offices
Administrative Assistant
Community Health link - Worcester, MA
2006 to 2014
•Oversaw the collection and analysis of program data related to operations.
•Participated in process of hiring staff.
•Provided leadership for multi-disciplinary house meetings.
•Collaborated with local emergency shelters, homeless provider agencies, and local treatment and service providers including infectious disease clinics, Aids Project Worcester, food pantries, etc.
•Supervised staff and ensured timely completion of work assigned to staff.
•Delivered services to individuals who have issues related to infectious disease.
•Worked and supported individuals to explore and utilize beneficial community resources.
•Build rapport with agencies and organizations to support health and recovery.
Case Manager
Massachusetts Society - Worcester, MA
2001 to 2006
•Managed a case load of 15-25 Participants.
•Interview clients individually, in families, or in groups to assess their situations, capabilities, and barriers to progress.
•Counseled/Advocated Individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, child care or medical care.
•Assisted relief families with community resources.
•Assisted with translating services.
•Facilitated group workshops.
EDUCATION
Central Florida Institute of Training - Kissimmee, FL
2019
Certificate
Salter College - West Boylston, MA
2014
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