Customer Service Pharmacy Technician
Resume:
Keiarra Miles
Salisbury, MD *****
*******.*******@*****.***
Experienced Customer Service of over 10 years in the pharmacy as a certified pharmacy technician, restaurants, as well as office settings answering calls. Flexible and approachable individual and highly motivated with helping others. Experienced working in a lab making vaccines and handling liquid nitrogen in temperature controlled environments.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Panel Operator
Amick Farms - Delmar, DE
April 2022 to Present
Monitor terminals and alarms, overseeing, reading and maintaining equipment. Dumping 55 lb bags in bins. Math skills, strong computer skills with Microsoft. Work in various weather conditions in the warehouse. Used a pallet jack everyday moving heavy stacks of chicken feed. Vaccinator
Mountaire Farms - Millsboro, DE
April 2023 to January 2024
Mixing, monitoring,and maintaining vaccines and procedures. Handled liquid nitrogen and monitored levels in tanks.
Certified Pharmacy Technician (CPhT)
Rite Aid - Salisbury, MD
October 2020 to March 2022
• Preparing new prescriptions and refill requests for patients.
• Dispensing medication to patients per the prescription, provider orders.
• Packaging and labeling a prescribed medication.
• Processing insurance claims.
• Preparing compounded medications using sterile and non sterile processes. Office Assistant
M.E.D. Mechanical - Parsonsburg, MD
February 2015 to September 2019
Taking calls from customers and taking messages, maintained files, organized travel arrangements, performed data entry. Ensured the office ran smoothly. Very organized keeping my office space clean at all times.
Pharmacy Cashier
Delmarva Pharmacy - Salisbury, MD
February 2018 to August 2019
Communicate effectively with pharmacists, and pharmacy technicians to provide assistance to customers. Greet customers and provide excellent customer service. Answered phone calls and assisted patients or providers with information they may acquire. Customer Service/Cashier/Cook/Food Prep
Buffalo Wild Wings - Rehobeth, AL
October 2016 to February 2018
I was with this Restaurant for a little over 2 years. I’ve received achievements. I’ve trained many that have come to work for our company. I enjoy talking to people and making them laugh. I have a lot of regulars that come in to see me. I work at a fast pace especially on tuesdays, Thursday’s, and sundays, and I do very well. I work well under pressure even if a come across a customer that isn’t to happy. I try my best to make them have a better experience.
Education
Parkside High School - Salisbury, MD
2008 to 2010
Skills
• Food Service
• Customer Service
• Crew Member
• Cashiering
• Food Preparation
• Cleaning Experience
• Cash Handling
• Kitchen Experience
• Host/Hostess
• Food Safety
• Pharmacy Technician Experience
• Compounding Medications
• Medical Billing
• Typing
• Order Entry
• Insurance Verification
• Computer Operation
• Medical Records
• Data Entry
• HIPAA
• Computer Skills
• Customer service
• Computer skills
• Communication skills
• Typing
• HIPAA
• Order entry
• Cash handling
• Cash register
• Restaurant experience
• Cooking
• English
• Office experience
• Microsoft Excel
• Laboratory experience
• Microsoft Office
• Research laboratory experience
• Laboratory procedures
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
March 2020 to April 2022
Count medications. Ring up patients for prescriptions. Help patients find otc medications. Pharmacy Technician License
Driver's License
Assessments
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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