Customer Service Retail Sales
Resume:
Tanya Mata
Plymouth, IN *****
ad2vqw@r.postjobfree.com
Work Experience
Retail Sales Consultant/Key Holder
Shell Gas station/ EZ Mart - Plymouth, IN
April 2019 to February 2020
Customer service, Receive Shipment and Process it, Changing gas prices, Open and Close the store, keeping the store clean and everything has to be restocked. Bank Deposit. Assistant Manager
Sally Beauty - Plymouth, IN
September 2017 to May 2019
Opening and closing the store, price changes, store ordering, plan- o- guides, Bank Deposits, Handle Customer Complaints, Register, Customer Service. Also, received shipments and Process. Education
High school diploma
Plymouth High School - Plymouth, IN
August 1988 to June 1992
Skills
• Retail Management
• Retail Sales
• Cash Handling
• Merchandising
• Planograms
• POS
• Sales
• Clerical experience
• Store Management Experience
• Presentation Skills
• Inventory Control
• Assistant Manager Experience
• Upselling
• Pricing
• Recruiting
• Supervising Experience
• Loss Prevention
• Payroll
• Sales Management
• Shift Management
• Research
Assessments
Supervisory skills: Motivating & assessing employees — Completed July 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Retail customer service — Familiar
July 2022
Responding to customer situations in a retail setting Full results: Familiar
Customer focus & orientation — Familiar
July 2022
Responding to customer situations with sensitivity Full results: Familiar
Sales skills — Familiar
November 2022
Influencing and negotiating with customers
Full results: Familiar
Workplace safety — Proficient
November 2022
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have and understand how Retail Works, customers feel comfortable with me, I know how important it is for a Store to have a Excellent Presentation, to peek enough curiosity to bring in customer's. I have worked Retail since I was 15 yrs old
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