General Manager Customer Service
Resume:
Kirsty Trammell
Ruston, La *****
*****************@*****.***
Summary
Seasoned General Manager with 15+ years of overall restaurant experience with firm beliefs in an employee-driven culture. Proficiency in inventory and cost control, hiring and training staff, and managing general staff performance. Highly motivated as well as motivating; a team and goal-oriented leader providing exceptional customer service while always promoting a positive work environment.
Experience
KITCHEN MANAGER (2020-2023)
UPTOWN DOWNTOWN- CAKERY, BAKERY, EATERY
● Hired and trained staff
● Maintained kitchen inventory
● Enforced food handling regulations and guidelines GENERAL MANAGER (2018-2020)
PORTICO BAR & GRILL
● Coordinated front and back of house operations
● Recruited, hired, and trained all staff, front and back of house
● Maintained full establishment inventory
● Placed all food, paper good, and liquor orders
● Scheduled all BOH and FOH employees
● Headed marketing on all platforms
● Handled customer complaints
KITCHEN MANAGER (2016-2018)
PORTICO BAR & GRILL
● Hired and trained all back-of-house employees
● Placed all food orders
● Scheduled all BOH employees
● Supervised all food prep
Education
October 2021 - Present
Associates degree in Culinary Arts, Escoffier School of Culinary Arts
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