Team Members Shift Leader

DEANGELA MOORE

ad2o5x@r.postjobfree.com

**** ****** *****

Houston TX77054 apt.4

Skills Summary

● Advanced leadership and team management skills

● Attention to detail and problem-solving skills

● Strong written and verbal communication

● Expertise in a specific industry

● Knowledge of company policies

● Time management and organizational skills

● Ability to maintain a consistent teamwork mentality

● Computer skills and knowledge of collaboration tools

Education

High School diploma 2003

Dave’s hot chicken

Shift Leader October2021/ April 2023

● Assigning team members with tasks to be completed each shift

● Setting performance metrics for team members and work with team members

to ensure all metrics are met

● Properly resolving problems and troubleshooting issues as they arise without

the direction of management

● Managing multiple projects as well as staff members

● Reporting to the assistant or general manager and meeting with management

to review goals and metrics

● Maintaining a work environment that meets company, state and federal safety

and employment guidelines

Main Event

Kitchen supervisor January 2022 January 2023

● Managing the workflow of their employees, creating team schedules and

delegating tasks

● Assessing the work performance of their employees and identifying areas

that need improvement

● Ensuring that business goals, deadlines and performance standards are met

● Training and onboarding new hires to make sure they understand their roles

● Setting goals for workers and making sure they comply with the company’s

plans and vision

● Recommend new employees to the human resources team based on an

assessment of their performance

● Reporting performance records and evaluations to HR and senior

management

Five Guys

Shift leader February 2020/ November 2021

● Delegate tasks to restaurant staff and supervise their performance

● Maintain a fully-stocked inventory and order food supplies, as needed

● Manage dining reservations

● Arrange to have shifts covered (e.g. when employees take time off)

● Help staff resolve on-the-job challenges

● Track daily costs and revenues

● Balance the cash register at the end of the shift

● Coordinate with suppliers as they deliver food product orders

● Ensure client satisfaction and gracefully handle any complaints

● Open or close the restaurant (when responsible for the first or last shift)

● Inform the next Shift Manager about pending tasks

● Report maintenance and training needs

2

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