Sales Associate

Carl Fetus

Brooklyn, NY, United States, 646-***-****, ad1xhf@r.postjobfree.com

LINKS Carl Fetus Linkedin

PROFILE A personable and experienced client and customer service worker that grasps the changing needs of different people across hospitality. Seeking an experience with a motivated team of "Client-Experience" focused collaborators

EMPLOYMENT HISTORY

Jan 2019 — Present Senior Counselor, OHEL Children's Home & Family Services Brooklyn, NY

• Bolster accomodations for 20 individuals with disabilities.

• Promptly answering all phone calls and documenting caretaker satisfaction.

• Instilling adaptive crisis management and urgent resolution instincts in team of 28 counselors.

• Report emergencies, arrangements, and unsafe incidents expressed by individual's family and staff.

• Submit progress notes, service plans, expense logs, and service provider logs within required timeframes. Jun 2016 — Feb 2019 Sales Associate, Vitamin Shoppe Brooklyn, NY

• Upheld store guidelines by maintaining brand policies on store organization.

• Processed transactions and offered further assitance after every transaction.

• Produced warm greetings and a compassionate tone of during all customer interactions.

• Logged complaints as service tickets, reported them to a supervisor, and resolved them rapidly. May 2015 — May 2016 Stock Operations, Reebok New York, NY

• Collaborated withnew employees on inventory management systems and processes.

• Developed and implemented store merchandising plans for optimal product placement.

• Unloaded and stocked merchandise from delivery trucks, ensuring accuracy and timeliness.

• Checked and verified stock levels to ensure product availability and accuracy of inventory records. INTERNSHIPS

Aug 2020 — Aug 2021 Graphic Designer, WISE Women New York, NY

• Designed layout and configuration for a high-profile book cover project.

• Operated cross-functionally while maintaining collaboration between the art director and CEO.

• Converted administration and stakeholders to implement a "design thinking" approach for future projects. EDUCATION

Sep 2022 — Dec 2022 UXDI Certification, General Assembly New York, NY Nov 2018 — Jun 2022 BFA - Communication Design, New York City College of Technology Brooklyn, NY

SKILLS CRM

Point of Sales

Microsoft Office

Customer Service

Microsoft Office Suite

Communication Skills

REFERENCES Eli Cohen from Ohel Children's Home

ad1xhf@r.postjobfree.com · 800-***-****

Michael Gerber from Ohel Children's Home

ad1xhf@r.postjobfree.com · 401-***-****

Contact this candidate