Development Officer Data Analysis
Resume:
W.K.W.Dilrukshi
Productivity Development Officer
PROFILE
Results-driven and highly motivated professional with over 10 years of experience in productivity development and branch management. Proven expertise in optimizing organizational efficiency, implementing process improvements, and driving revenue growth. Skilled in delivering comprehensive training programs and conducting in-depth data analysis to enhance workforce performance. Excellent communication and interpersonal skills with a track record of building strong relationships with clients and stakeholders. Certified Chartered Accountant with a Bachelor of Commerce degree in English for Business Communication. WORK EXPERIENCE
Productivity Development Officer
National Productivity Secretariat - Sri Lanka
2013 – Present
• Develop and implement strategic initiatives to optimize productivity and efficiency across the organization.
• Design and deliver comprehensive training programs to enhance workforce performance, including productivity tools, time management, and process improvement techniques.
• Collaborate with cross-functional teams to identify operational bottlenecks, analyze workflows, and implement process improvements to streamline operations and reduce costs.
• Conduct in-depth data analysis and performance evaluations to measure productivity outcomes, identify trends, and provide recommendations for improvement.
• Generate insightful reports and presentations for senior management, highlighting key findings, performance metrics, and actionable recommendations.
• Serve as a resource person, providing guidance and support to departments in implementing productivity improvement initiatives.
• Stay up-to-date with industry best practices and emerging trends in productivity improvement and incorporate them into organizational strategies.
Branch Manager
BRAC Sri Lanka International Non Government Organization - Sri Lanka
Oct 2006 – Apr 2009
• Directed branch operations, overseeing a team of employees and ensuring seamless execution of organizational objectives.
• Developed and executed strategic initiatives to drive revenue growth and increase market share.
• Built and maintained strong relationships with clients and stakeholders, ensuring customer satisfaction and loyalty.
• Conducted regular performance evaluations and provided coaching and mentoring to staff members to enhance their skills and performance.
• Monitored financial performance, prepared budgets, and implemented cost- CONTACT INFO
PHONE
*********.***@*****.***
LOCATION
188/B, Udagama watta,
Panamura RD, 1st mile post,
Udagama, Embilipitiya,
Sri Lanka.
IT SKILLS
• MS Word
• MS Excel
• MS Power Point
• IT Literacy
SKILLS
• Productivity Optimization
• Training Program Development
• Process Improvement
• Data Analysis
• Performance Evaluation
• Strategic Planning
• Cross-functional Collaboration
• Workflow Analysis
• Cost Reduction
• Report Generation
• Presentation Skills
• Resource Management
• Industry Best Practices
• Relationship Building
PROFESSIONAL QUALIFICATIONS
Completed The Foundation Level And Intermediate Level Charted Accountants of Sri Lanka – Sri Lanka
Degree in English for Business Communication
University of Kelaniya – Sri Lanka
Certificate in Computing
University of Kelaniya – Sri Lanka
ACADEMIC QUALIFICATIONS
Special Degree in Bachelor Of Commerce
University of kelaniya – Sri Lanka
2002 - 2006
GCE Advanced Level
Department of Education - Sri Lanka
2000
GCE Ordinary Level
Department of Education - Sri Lanka
1999
REFERENCES
Available upon request
I do hereby certify that the above given particular given by me are true & Accurate to the best of my knowledge. If I'm offered an opportunity to serve in your esteemed organization, I can assure you that I shall always perform my duties with commitment & loyalty.
W.K.W.Dilrukshi
LANGUAGES
ENGLISH
TAMIL
SINHALA
PERSONAL INFORMATION
• NAME IN FULL
Wanniarachchi kankanamge Wasanthika
Dilrukshi
• DATE OF BIRTH
04.09.1981
• GENDER
Female
• CIVIL STATUS
Married
• NATIONALITY
Sri Lankan
• NIC NUMBER
817480454V
Dilrukshi
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