Medical Office Sales Floor

Jailene H. Calderon, CPT-*

*** **** *** ****** **** Beach, CA 90802

Phone: 562-***-****

E-Mail: ad1ll3@r.postjobfree.com Professional Summary

Responsible cashier proficient in signing customers for target credit application; and training new team members. Passionate and motivated, with a drive for excellence. Five years in guest services & sales floor positions.

Responsible for the performance of multiple duties relating to specimen collection and handling in a medical office setting.by providing phlebotomy services in an ambulatory care environment. Responsible for the performance of multiple duties relating to specimen collection and handling in a medical office setting.

Skills

• Customer and Personal Service

• Bilingual

• Computers and Electronic

• Service Orientation

• Education and Training

• Instructing

• Persuasion

• Sales and Marketing

• Sales skill

• People skills

• Refunds & exchanges

• Blood draws

• Venipuncture site selection.

• Puncture site warming.

• Tourniquet application.

• tourniquet removal.

• Puncture site decontamination.

• Blood-borne pathogens exposure control.

• Personal protective equipment use.

• Knowledge of specimen collection techniques, equipment, and specimen handling

• performing venipuncture and capillary punctures

• collecting, preparing and storing blood samples

• verifying medical records.

• High level of accuracy and attention to detail

Experience

Clinical &Medical

Son-Ha & Diem Chi Medical Corp Jan. 2023 -Jun. 2023 Long Beach,CA

• Phlebotomy Tech performs venous and capillary phlebotomy and ensures specimen integrity

• Phlebotomy Tech maintains specimen integrity and follows proper labeling protocols

• Processes specimens

• Performs clerical functions

• Phlebotomy Tech assists in stocking and maintaining laboratory supply inventory Volunteer Experience

Long Beach Memorial Care Blood Donor Long Beach, CA Aug. 2023-Present

• Partnered with nurses to expedite Patient assessment

• Communicated with the clinical care team regarding Patient and visitors’ needs Costco Torrance,CA

October 2021- February 2022

Assistant-Front End Cashier

• Greeting customer professionally & being friendly to everyone who enters the store.

• Worked with supervisor to resolve problems. Making exceptions for members.

• Mentor new team members on POS system operations. Customer services strategies

• Arrange store products on demo display used for demonstrations. Aldi Bellflower, CA

October 2019 to February 2020

Sales Associate

• Determined team targets and implemented plans to achieve goals at individual and group level

• Prepared reports highlighting important information such as labeling and organizing.

• Satisfied customers every day with fast, friendly, and knowledgeable support.

• Helped managers improve area operations by sharing customer feedback and contributing new ideas. Taught new employees important procedures such as clean and safe.

• Helped resolve problems such as an upset customers by carefully collecting information and developing knowledgeable solutions.

• Kept inventory levels optimized and supplies organized for forecasted demands.

• Worked with managers to address problems such as inventory and organization. Target Signal Hill, CA

July 2016 to October 2019

Cashier, guest service, & sales floor associate

• Being empowered to make decisions and resolved guest concerns in a courteous, helpful manner.

• Educated guest on ways to save, pay, & shop with the target credit/debit card.

• Cash handling & financial record-keeping of credit card applications

• Helped drives sales by maintaining a clean, organized workspace.

• Trained new team members on how to efficiently & effectively work on the sales floor Education

March 2022 Phlebotomy Training specialists Long Beach, CA Certification Phlebotomy Technician - NHA

August 2019 - June 2023 Long Beach City College Liberal Arts Campus Long Beach, CA August 2015 Bakersfield City College Bakersfield, CA Jun. 2014 McFarland High School McFarland, CA

High School Diploma

GPA 3.0

Awarded Cal Grant

Awarded honor

CERTIFICATION

Certified Phlebotomy Technician I CPT-02363056 Nov.2023-Nov.2025 California Department of Public Health

SEPT. 30, 2022-SEPT. 30, 2024

NATIONAL HEALTH CAREER ASSOCIATION CERTIFIED PHLEBOTOMY TECHNICIAN

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