Home Care Health

Tannieka Taylor

347-***-**** ad19rv@r.postjobfree.com Brooklyn, NY 11207

SUMMARY

Motivational Supervisor with over 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. SKILLS

SKILLS: Proficient in MS Office, computer literate, efficient communicator, caring attitude,

leadership skills, ability to work well under

pressure, team player, excellent time

management skills, ability to adopt and learn

new skills, ability to multi-task. Also knows 50 % spanish

EXPERIENCE

Home Care Coordination Supervisor, Nursing Personnel Home Care, July 2017-Current Brooklyn, NY

Directed and supervised team of 5 employees in daily operations. Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Communicate with patient, aides, contracts and insurance companies. Home Care Coordination Supervisor, Preferred Homecare, April 2017-July 2017 Brooklyn, NY

Directed and supervised team of 15 employees in daily operations. Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions

Managing a team of coordinators and ensuring that the job is done Home Care Coordinator, Allen healthcare, March 2015-April 2017 Queens, NY

Developed and maintained relationships with clients, families, and medical professionals to coordinate services for home care patients.

Monitored patient condition, progress, and safety by conducting regular visits

.supervising home health aides

Scheduling aides with assignments .

Communicating with MLTC and insurance companies

Patient Care Coordinator, All Metro Home Care, December 2013-March 2015 Lynbrook, NY

Responsible for scheduling home health aides and monitoring clients assigned to me Answering telephone, filing, entering data in computer Getting Authorizations for Home care services from Guildnet, Fidelis, Age well, Aetna Better Health and other MLTCs and insurance companies

Acting as liaison between patients, staff and aides Maintaining a good work environment

Office Manager/Supervisor, Preliminary homecare, November 2008-December 2012 Brooklyn, NY

Responsible for the coordination and operation of the entire office functions. Acted as liaison between patients, aides and other office staff

Billing clients and insurance companies

Responsible for recruiting, interviewing and training new employees Scheduling home health aides and made sure patients were assigned aides Entered data in computer, answered telephone, filing Did payroll for employees using Microsoft Excel

EDUCATION AND TRAINING

High School Diploma

St Hugh's High School, Kingston Jamaica June 2000 Some College (No Degree)

Home Health Aide, Bulkan's Educational Institution, Brooklyn, NY

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