Customer Service Call Center
Resume:
Christopher Rowe
Phoenix, AZ *****
ad1495@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service (Activation And Credits)
Verizon - Peoria, AZ
July 2022 to February 2023
• Customer service
• diagnose activation issue
• Activate new device and or new lines added to plan
• Building report
• Product Knowledge
•
Leisure Representative
Aramark - Phoenix, AZ
March 2021 to August 2021
• Setting reservations
• Building report
• Product knowledge
• Receiving payments.
Co-Owner/Assistant Manager
Cindy's Beauty Supply - Phoenix, AZ
October 2019 to August 2020
• Research supply for demand
• Marketing
• Distribution
Call center Customer Service Representative
Ring - Phoenix, AZ
March 2019 to October 2019
• Customer education on product functionality and specs.
• Sales
• Subscribing customer to plans
• Assisting customer paying for current subscription
• Documentation of steps for resolution
Manager
Touchdown Entertainment
July 2014 to June 2019
Scheduled meetings,appointment and show's through phone, via email or in person. Met obligated time schedule for every business transaction and service. Call Center Representative, Technical support
Turbo Tax - Tempe, AZ
January 2012 to April 2013
Customer service, trouble shooting software.
Call Center Representative
Direct TV Call Center - Tempe, AZ
July 2009 to February 2011
Customer education on new promotion of cable and phone services to sale. Cashier
DS Graphics - Minneapolis, MN
June 2007 to May 2009
Cashier, customer service, stocking merchandise. Cash handling. Education
Associate in Automotive Technology
Universal Technical institute Automotive divison Avondale - Avondale, AZ February 2009 to June 2011
Associate
High school diploma or GED
Skills
• Payroll
• Scheduling
• Operations
• Inventory
• Inventory Management
• Microsoft Word
• Team Building
• Word
• retail sales
• training
• Telecommunication
• Communication skills
• Customer service
• Computer skills
• Technical Support
• Help Desk
• Troubleshooting
• Microsoft Windows
• Computer Networking
• Suspension
• Brake Repair
• Transmissions
• Oil Change
• Mechanic Experience
• Automotive Repair
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