Customer Service Front Desk

Jacqueline Gonzalez

**** ** **** ****** #*-*** Miami, Florida 33143

201-***-**** ad0x64@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Communication Skills Multi-Tasking Prioritizing Time Management Organization

Customer Management Conflict Resolution Bilingual-English/Spanish

Certified CCMA, EKG Tech, Phlebotomy Tech, CPR Certified. Strong administrative and customer service skills. Offering the following qualifications:

Front-desk office receptionist

Proficient in Windows, Microsoft Office, Allscripts, Misys, and Smead Link

Performing various administrative tasks such as: customer reception, receiving/originating calls, data filling, registration, scheduling appointments, filing and archiving, medical records

Type 35-40 wpm

Effective communicator – Positive, friendly and charming personality.

Customer service skills – Manages all sorts of client questions effectively.

Organizational skills – Multitasking.

PROFESSIONAL EXPERIENCE

Uber Technologies, Miami, Florida

Driver (09/2022-Present)

Picking up/ dropping off passengers at the accurate and provided destinations

Keeping the vehicle in great and working conditions

Maintaining the vehicle clean

Time Management

Safe Driving

Excellent Communication

Excellent Customer Service

The York Street Project, Jersey City, New Jersey

Chef Assistant (09/2019-06/2020)

Inventory

Meal Prepping

Meal Serving

Food Shopping

Kitchen Maintenance/Cleaning

Organizing Merchandise

EDUCATION & TRAINING

Keystone National High School, Miami, Florida

High School Diploma, 2018, 3.0 GPA

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