Customer Service High School

JUSTIN LOTT 312-***-**** ad0p86@r.postjobfree.com

Objective

A highly organized and hard-working individual seeking a responsible position to further my experience. I possess strong interpersonal skills and am eager to contribute to a company's goals of customer satisfaction and experience. Experience

CMB Premier, Commissary agent June 2023 - Present

Participated in the fulfillment / packaging, and distribution, retrieval of commissary orders

Under the supervision of correctional officers, delivery of individually packaged orders to the inmates, followed all safety, and security standards Maintain all areas / equipment and products in a neat, clean, and orderly manner Harbor View Luxury Condos, Concierge March- June 2023 Greeting and welcomed residents and their visitors up on entrance Managed residents complaints, requests for housekeeping and/or maintenance Performed basic administrative/secretarial/reception duties produced Answered telephones and monitor the switchboard and surveillance cameras Securitas Security, Security Guard Aug 2018 - June 2021 Patrolled and monitored activities on the company’s premises. Ensured the environment is safe and secured

Evicted trespassers and violators and detaining perpetrators while following legal protocols

Provided detailed reports on daily activities and any incidents that may have occurred to management

Trader Joe’s, Customer Service Representatives April 2011 - June 2021 Assisted customers with final purchases and answer questions at the checkout counter.

Balance cash register with accuracy and efficiency at the end of each shift Greeted customers and assist them as needed

Education

Chicago Discovery Academy High School High School Diploma Skills

Customer Service Operational Support Cash Handling Communication