Massaoudou Djibo Dodo
Catonsville, Maryland ***** 443-***-**** ad0nbf@r.postjobfree.com
PROFESSIONAL HIGHLIGHTS
Exceptionally well organized and resourceful professional with more than 2 years experience in warehouse, Manufacturing; and also a solid background in IT.. Excellent analytical and problem-solving skills; able to handle multiple tasks while producing high quality work in a fast-paced way. Excellent communicator with strong leadership skills. WORK EXPERIENCES
American Best Wings, Baltimore MD (October 2022- Now) Cook/Cashier
Cook/Cashier
- Greet and assist customers in a friendly and professional manner.
- Prepare and cook a diverse range of dishes, following established recipes and presentation standards.
- Handle and prepare ingredients, ensuring freshness, quality, and compliance with food safety standards.
- Operate various kitchen equipment, including stoves, ovens, grills, fryers, and other cooking appliances.
- Monitor food cooking times and temperatures to ensure dishes are prepared to perfection.
- Work closely with the kitchen team to coordinate food preparation and cooking tasks.
- Assist in food storage, rotation, and inventory management to minimize waste.
- Maintain a clean and organized kitchen, including proper food storage and sanitation practices.
- Accurately process customer transactions, including cash, credit/debit cards, checks, and digital payment methods.
- Maintain a thorough knowledge of the products or services offered to answer customer questions and provide information.
- Operate a cash register, POS system, or other payment processing equipment efficiently.
- Ensure that all pricing and product information is accurate.
- Handle cash, checks, and electronic transactions with care and accuracy, reconciling any discrepancies.
- Issue receipts, refunds, and change to customers in a timely manner.
- Bag merchandise or provide assistance with packaging, as needed.
- Maintain a clean and organized checkout area, ensuring it is well-stocked and presentable.
- Monitor and manage cash levels, reporting any shortages or overages to a supervisor or manager.
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- Assist in resolving customer inquiries or concerns, escalating issues to a manager when necessary.
- Promote store loyalty programs, special promotions, and discounts to customers.
- Follow security procedures to prevent theft and ensure a safe working environment.
- Collaborate with other team members and departments to provide excellent customer service.
- Assist in ordering and receiving kitchen supplies, including food and equipment.
- Handle and resolve customer concerns or special requests professionally.
- Be flexible to work during busy shifts, weekends, and holidays as required. EDUCATIONS
Perseverance, High School, Niamey, Niamey
High School Diploma, Jul 2021
ADDITIONALS
Language: English fluent (Writing and speaking), French Fluent (Writing and speaking)