Account Manager Business Development

Steve Myers

1-816-***-**** ad0li4@r.postjobfree.com Kansas City, Kansas 66106

CAREER OBJECTIVE

Hard-working professional with experience in C-Level SaaS sales, Contract negotiation, Account Management and Client Loyalty. Frequently praised as proactive by peers. Results-oriented professional with years of work experience and a proven knowledge of campaign management, client relationship management and competitive analysis. Aiming to leverage my abilities and skill sets to successfully lead an Account Management role. EXPERIENCE

ACCOUNT MANAGER, Kansas City, Kansas

SpaceIQ/EPTURA, August 2020-January 2023

• C-Level SaaS software sales/Contract Renewals with Board level Communication skills. (400+ Accounts)

• Manage CSM team (10+) to engage a Hunter mentality to open up dialog with Accounts.

• Updated client information, contract changes and product prices in company databases (SalesForce)

• Maintained knowledge of company platforms and made recommendations based on client needs and prices.

• Located up-sell, cross-sell and renewal opportunities to improve customer satisfaction and increase profits. Developed strong networks with business executives and stakeholders to increase brand awareness and reputation.

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ACCOUNT RELATIONSHIP MANAGER, Kansas City, Missouri Full Potential Solutions, February 2018-August 2020 Built and expanded large C-Level customer accounts while building relationships with key decision makers

(Champions) through proactive contact & pipeline management.

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• Effectively executed a strategic and comprehensive business plan for each account held (300+)

• Collaborate heavily with the CSM team to ensure successful Implementation of each Client. Maintain expert-level experience and use professional concepts to complete Big Picture understandings of technical context.

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HEAD OF BUSINESS DEVELOPMENT, Redlands, CA

IMedRIS, February 2017-December 2018

• B2B-B2C SaaS virtual demonstrations in Medical Industry. Successfully used Excel, Powerpoint, SalesForce and other web-based presentation technology to confidently speak to C-Level executives.

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Managed upsell opportunities, while staying on-top of business development and other Account management deities.

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• Successfully run a fast paced environment, while maintaining and exceeding quotas. REGIONAL SALES MANAGER, Corona, CA

Urban Surfaces, February 2015-January 2018

• Retain and increase revenue with managed book of business.

• Led sales meetings to educate sales personnel on product features and usage benefits.

• Prepared sales forecasts to develop tactical plans to meet goals, and exceed. Advised dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

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• Managed onboarding of new employees by providing sales training and mentoring. EDUCATION

ASSOCIATES IN BUSINESS INTELLIGENCE, Springfield, MISSOURI SMSU, May 1996

SKILLS

Business Negotiation Business Development Staff Management Strategic Planning Account Management CRM Software

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