Data Entry Customer Service
Resume:
Monique Nelson
Orange Beach, AL 36561
MoniqueNelson94@Hotmail
Objective
A responsible, diligent individual looking to obtain a position utilizing excellent communication skills and safety in the work place and with others.
Summary of Qualifications
Extremely motivated
Dependable and reliable with short notice
Ability to learn at fast pace
Can efficiently adopt to a fact paced environment
Ability to work alone under pressure and or with a team
EDUCATION
CONVENT OF MERCY ALPHA (High School Diploma May 2010)
Accounts and Business Administration
UNIVERSITY COLLEGE OF THE CARIBBEAN (Bachelor’s Degree Incomplete)
Business Administration
WORK EXPERIENCE
MAGLOC INNOVATION SYSTEMS.
April 2023 – Current: Receptionist/ Office Administrator
Providing clerical and front desk support in a various departments
Making Outgoing phone calls and taking incoming calls
Setting up meetings and keeping up with the day-to-day activities.
Setting appointments for customers and investors
Data Entry utilizing Microsoft Office
Sitting in on Virtual Meetings to collect important information for upcoming events, appointments and meetings on Zoom and Teams.
Proficient with Microsoft Outlook.
TACKY JACKS
June 2022 – April 2023 Waitress/ Server
Providing Excellent Customer Service to customers
Striving to make customer have the satisfaction of dining in.
Greeting and seating customers
Assisting customers with selections and suggestions.
Taking orders and serving with the most utmost professionalism
Up-selling when appropriate.
Cashier and register operations
Assisting other waiters and acting supervisor on shifts where Supervisors are off duty.
Data Entry
Ensuring the restaurant runs smoothly
Training New Staff
Providing advice with menu preparation, portion and waste control.
NORMAN MANLEY INTERNATIONAL AIRPORT (JAMAICA)
February 2014 – March 2022 CHECK IN AGENT
Welcoming passengers as they arrive for check in
Processing tickets and verifying personal information
Tagging passengers luggage’s and sending them off to the right area for boarding
Assisting with lost and found luggage’s
Printing, Scanning documents related to flights and passenger inquiries.
Ensuring high level customer service experience to each and every person travelling and working in the facility.
YORK FAMILY DENTIST (JAMAICA)
March 2012 – January 2013 Receptionist
Answering Incoming calls
Setting up appointments for patients
Printing results and assisting dentist with daily office tasks
Replenishing office items and files.
Greeting patients and providing intake forms for data entry.
REFERENCES
Alexandre Pennant (5 YEARS)
Architect / CEO Magloc Innovations Systems
Contact this candidate