Customer Service High School

CHRISTOPHER LEE JACKSON

Holliston MA, ***** Phone: 508 – 907 – 9790 ad006b@r.postjobfree.com

EDUCATION

Boston University Boston, MA

Masters in Computer Information Systems, Security Concentration 2024

Plymouth State University Plymouth, NH B.Sc. in Criminal Justice, Sociology/Anthropology Minor 2015

Ipswich High School Ipswich, MA

High School Diploma 2011

SKILLS

Languages: java, SQL

Operating systems: Windows, macOS

Databases: Oracle, MySQL

Tools: Eclipse IDE, SQL developer, raptor, S2 Net Box, S2 Net-VR Client, Track Tick,

EXPERIENCE

Perkins School for the Blind, Watertown, Massachusetts

Security Administrator (December 2021- current)

Providing customer service to fellow students, staff members, and campus visitors.

Ensuring all visitors are checked in properly and that they are escorted from the lobby by Perkins staff members.

Issuing and controlling access badges to staff members.

Essex County Sheriff’s Department Middleton, MA

Correctional Officer (September 2020- July 2021)

Attending a 12-week training academy on drill & ceremony, first aid & CPR, fire prevention, state and federal law, department regulations, defensive tactics, defensive driving, handcuffing, report writing, courtroom testimony and firearms training.

Providing care, custody, and control for both sentenced inmates and pre-trial detainees while implementing departmental policy and procedure, ensuring inmate compliance with rules and regulations, assisting in the promotion of inmate rehabilitation.

Jackson Landscaping LLC, NH

Owner and Manager of the Company (May 2017- September 2020)

Being responsible for Strategy, Daily Operations, Sales & Marketing, Customer Service, Financial Planning, and Bookkeeping

Loomis Armored US Manchester, NH

Armed Driver/Messenger (March 2016-May 2017)

Driving automatic and/or standard shift vehicles in accordance with a designated route, making stops at customer locations.

Counting items, recording amounts and serial numbers, signing and dating receipts and manifests, sorting individual cargo items by route.

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