Engineer Technical Support

MARA P. PHENG

*** ********* ***** ****: 770-***-****

McDonough, GA 30349 Email: aczjr4@r.postjobfree.com

OBJECTIVE

Looking for a System Engineer or Test Engineer position that I can utilize my skills and experiences

.

SKILLS AND EXPERIENCES

Experienced in Video Broadcast System Configuration, such as: Multicast IP, UDP IP, TCP/IP, DNS, DHCP, HTTP, IPTV, VOD, OTT and Network configuration

Able to setup Broadcast Head-end systems: MPEG-2, SD/HD and H264, Video Encoder/Decoder, Satellite Receiver, Downlink and Uplink

Excellent skills troubleshoot hardware and software

Capable of configuring hardware and software configuration

Ability to work independently with little or no supervision when required on-site and/or off-site

Team player with the ability to work in multidisciplinary team environment Hardware: VM700, TG700, CISCO Switches & router, MPEG analyzer, SA ASI Decoder, MPEG Encoders, Amino IPTV, Set-top Box, Spectrum Analyzer, Satellite Receivers, QAM Modulators, Sun Microsystem, IBM Servers.

Software: Java Programming, JavaScripting, Power Shell Script, Linux/Unix, VM Ware, Linux Command, Orcad 12/17, PCB Browser, Windows Server, Windows Embedded Certifications: Certified Windows 7, 10 Embedded, MCSE Certification, and ISO 9000 Certification WORK EXPERIENCES

2/2011 – 2/2017 WEATHER CHANNEL, ATLANTA, GA

System Engineer

Primary task is providing supports to design engineers on new products development

Install video broadcast system, wiring, cabling, and configuring test station for testing new products

Coordinated with engineering departments to create automated verification test and test plan

Tests and Troubleshoots and diagnoses complex problems with product, defines possible solutions, analysis root cause of problem

Consulting with development engineers of failure analysis and corrective actions of software and hardware application

Automate hardware test script, test function, use Power Shell Script, LabVIEW

Develop Windows 7 Embedded OS application for Weather Channel Localization, InstelliStar SD and HD systems

Implementing software applications up date, such as: BIOS upgrade, Windows applications, WES 7 Service pack are up to date

Other duties include deploying prototype and DEMO systems for trade shows and key customers

Help train manufacturer technicians of Weather Channel products 02/2008 – 02/2011 WEATHER CHANNEL, ATLANTA, GA

Technical Support Engineer

Assists others engineers over research and development of system integration and hardware platform

Test and troubleshoot Video Encoders, Decoders, Transcoders, Set-Top Boxes, DSR, IRD Receivers

Configured TCP/IP, IPV4, IPv6, DHCP Networking configuration for SD, HD, H264 Video Stream

Performed test assessments, test case and monitoring test plan

Changed and modified legacy products; assisted in the development of new products; and upgraded software and hardware platforms.

Interfaced with engineers for changes of processes, ECNs and documentation.

Other duties included conducting quarterly physical inventory and managed in auditing fixed assets and purchase orders

06/2002 – 2/2008 EGT TECHNOLOGY, ATLANTA, GA

Network Support Engineer

Physical installation of hardware such as: CISCO Router, Dell Server, Cherry Picker, Encoders

Performed network and local backups of CVS repositories and administrator System

Implemented Client & Server-side UDP/IP, TCP/IP, DNS, DHCP and network configuration

Applied Linux command and executed daily process operation

Support internal customers Desktop, Laptop hardware and software applications EDUCATION

1/96 – 12/2001 Georgia State University, Atlanta, Georgia Major: CS, Computer Science, Graduated 1999, Minor: CIS 9/90 – 12/93 Quinsigamond Community College, Worcester, Massachusetts Associate of Science in Electronic Engineer, Graduated of December 1993 REFERENCES

AVAILIABLE UPON REQUEST

Contact this candidate