Customer Service Information
Resume:
AMANDA L. GELINAS
** ********* **, *******, ** **055 (H) 603-***-**** aczi9d@r.postjobfree.com
Summary
Dedicated and focused, able to prioritize and complete multiple tasks and follow through to
achieve project goals. Superior telephone, customer service, and computer skills with
proficiency in Microsoft Word, Excel, Outlook, and the internet. Seeking a position in the
capacity of Administration within a general business environment,
Skills
Clerical Time Management
Judgment and Decision Making Reading Comprehension
Writing Customer and Personal Service
Negotiation Coordination
Active Learning Learning Strategies
Troubleshooting
Experience
Receptionist/ Customer Service 10/2009 to 05/2011
M.L. Halle Oil
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay
bills or invoices, keep records of collections and disbursements, and ensure accounts
are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating
paperwork, or maintaining documents, such as attendance records, correspondence, or
other material.
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate
persons according to their needs.
Complete forms in accordance with company procedures.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Assistant/Scale Operator 12/2006 to 10/2008
Advanced Recycling/Schnitzer Northeast – Concord, NH
Use computers for various applications, such as database management or word
processing.
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay
bills or invoices, keep records of collections and disbursements, and ensure accounts
are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate
persons according to their needs.
Make copies of correspondence or other printed material.
Provide services to customers, such as order placement or account information.
.
Guest Service Agent/Receptionist 01/2006 to 09/2006
The Wayfarer Inn and Convention Center – Bedford, NH
Use computers for various applications, such as database management or word
processing.
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay
bills or invoices, keep records of collections and disbursements, and ensure accounts
are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating
paperwork, or maintaining documents, such as attendance records, correspondence, or
other material.
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate
persons according to their needs.
Education
High School Diploma: Jun 2006
Milford High School - Milford, NH
Contact this candidate