KUMAR VISWANATHAN
Email : *****.******@*****.*********:*****.******@*****.***
Mobile : +919*********
Objective:
To obtain a growth position in my job in order to contribute my years of experience in UPS/Inverter field that will utilize my effort and skills can enhance and benefit the organization
Academic Qualification:
Name of Institute
Qualification
Year of Passing
Aggregate
CSI Polytechnic, Salem
Tamil Nadu
D.E.C.E
April 2001
80.6%
Professional Experience:
Worked as UPS Senior Service Engineer in M/S. Sabmatic.co, Dubai, UAE from August 2015 to December 2015
Worked as Head of Inverter service in M/S. Inlaks computers Nigeria Ltd, Lagos state, Nigeria from Jan 2013 to Dec 2014
Worked with Nigeria country partner as technical support engineer for the product of Megatech UPS in M/S. Newlord Nigeria ltd in Lagos from May 2008 to July 2012 for M/S. Megatech Power Equipments Pvt Ltd, Pune
Worked as a UPS/Inverter Service Engineer in Bharat Power Engineering, Salem Tamil Nadu state from April 2002 to April 2008
Job Description:
Conduct the site inspection to find out the required KVA of the equipment to the critical loads
Provide technical support for sales team
Perform start-up Installation and Commissioning of UPS product for 1Ph & 3Ph up to 160Kva
Taking Annual Maintenance Contract for Out of warranty of UPS/Battery
24X7 technical supports for clients on operational and maintenance for critical equipments
Carry out preventative maintenance and corrective maintenance on site of UPS/Battery Product
Diagnose the problems on defective UPS unit and cost of estimation for repair of the machine to the client for the approval
Taking necessary corrective action on defective units after approval
Inspect UPS including subassemblies, wiring harness, cables and all other major boards/components
Active in repairing defective boards in components level
Making order twice in a year to Megatech for spares and Manage boards/spare parts in stock
Prepare and maintain Installation/Service report for all cases
Daily reporting to the Head of service department in India
Provide technical training to the technical crew
Strength:
14 years experience in UPS field service and understanding of On-line UPS, Line-Interactive UPS, Inverter and battery units
Good analytical & logical, Leadership, multitasking, time management scheduling
Working to the entire satisfaction to the superiors
Reliability and Enthusiasm
Ability to manage day to day basis and maintains good relationship with clients
Manage personal by scheduling technicians in a matter that assures the best service possible
Proved customer satisfaction on the product through the entire technical support
Flexibility and Good communication skill
Ability to work under pressure
Ability to handle 1Ph and 3Ph machines, 1000Ah/2v battery and above
Target orientation and time management qualities
Good Understanding ability and provide innovative and efficient methods of execution of work
Ability to resolve complex technical problems
Good candidate to work who can inspire others to work harder
Solution over the telephone on equipment to engineers, customer support, Servicing, Maintenance, Fault finding, Installing, Unit modification to client requirements, Upgrading, Commissioning small and large sites, Training other Engineers, installed and serviced a several higher capacity of UPS/Battery
Skills:
Computer Proficiency : MS-Office, Windows 98/XP, Basis of Internet
Languages Known : English, Tamil and Hindi
Passport Details:
Passport No : G8687248
Place of Issue : Regional Passport Office, Chennai
Date of Issue : 05/06/2008
Date of Expiry : 04/06/2018
Personal Details:
Father’s Name : S. Viswanathan
Date of birth : 03.02.1978
Gender : Male
Nationality : Indian
Religion : Hindu
Permanent Address : 49-A, Sundara Ganapathi Street, Ammapet, Salem district-636003
Tamil Nadu state, India
Marital status : Married
Email Id : *****.******@*****.***
Mobile : +919*********
DECLARATION:
I hereby furnished all the details are true.
Place: Yours Sincerely,
Date:
(KUMAR VISWANATHAN)