Flight attandent
Resume:
RESUME
Address : */**, ******* ******* **** cmpd,
Sion-bandra link rd, mumbai-17.
Contact details: +91-895*******.
Email add: aczf4a@r.postjobfree.com
Pravina Bhaskar
Objective
Seeking to work with the best of the people with potential, creativity & knowledge seeking Challenging career in reputed Company that promotes individual responsibility and enables personal growth. Education
T.Y.B.sc (physics) passed from Mumbai university.(Govt ) F.Y / S.Y.B. sc passed from MUMBAI University (Govt) S.S.C/HSC passed from MAHARASHTRA BOARD (Govt)
Career Details:
Currently working as a Flight Attendant with Indigo Airlines (based in Bangalore,India) since August 2016 till date.
Previous experience:
Worked as a customer service agent with Qatar aviation services (based in Doha) at Hamad international airport since November 2012 till March 2016. Job profile:
My roles was to provide efficient and delightful courteous service to passengers as per International safety standards (IATA/ICAO).
• Dealing with passenger enquiries about flight departures and arrivals
• Checking in passengers.
• Assigning requested seats.
• Providing boarding passes and luggage labels.
• Guiding passengers about luggage restrictions and standard rules of safety.
• Weighing baggage and collecting any excess weight charges
• Taking care of passengers with special needs, and unaccompanied minors.
• Calming and reassuring nervous passengers.
• Dealing with passenger complains and resolving the same.
• Proving them with special assistance on requirement for disabled passangers. Previous experience:
Also worked as a Customer Service Agent, with INDIGO AIRLINES India Pvt Ltd since 27th December 2010.
Job description:
operational
Managing the overall flight functions and ensuring on time and efficient performance for all flights
Providing effective and consistent customer service
• Analyzing, Understanding customer complaints and providing quick and effective solutions Technical
• Handling Computerized Reservations and Check-in systems
Analyzing Check-in and Reservation systems for improvements OtherS
Handling Arrival, Departure, Baggage make-up, Boarding, Ramp, etc Professional Qualification
Completed 1yr diploma in course in Aviation, Hospitality and travel Management from frankfinn Institute of airhostess training .
Additional Skills:
Languages Known: English, Hindi, Marathi,Tamil, Malayalam. Computer Proficiency’s: Office, Windows Operating System
• Work well under extreme pressure and long hours while maintaining a courteous, respectful attitude, and friendly, flexible disposition
• Ability to build good rapport with superiors and colleagues
• Dedicated to excellence
Extra Activities
Represented College in state level dance competition. Hobbies
Travelling and dancing.
Personal Details
• Fathers Name: P.Bhaskaran.
PravinaBhaskar
• Date of Birth :19thnov 1989.
Height :157cms.
Weight :52kgs.
•Nationality : Indian.
Passport Details
(G8178869)
Date Of Issue : 24th mar 2008
Date Of Expiry: 23th mar 2018.
Place Of Issue :MUMBAI.
I hereby declare that the information furnished above is true to the best of my knowledge.
(Pravina Bhaskar )
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