Sales Customer Service

PENNY CORRADO

*** ********* ******, *** ********, NY 10801 H: 929-***-**** C: 929-***-**** aczd8p@r.postjobfree.com

PROFESSIONAL SUMMARY

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Friendly and enthusiastic Retail Sales Associate. Highly successful at upsale and promoting new products.

SKILLS

Customer service-oriented

.Highly dependable Excellent attention to details

People-oriented

Cash register familiarity

Retail merchandizing specialist

Technical aptitude

Basic administrative knowledge

Data entry

Sales experience

Superior organization ability

Excellent communication skills

Friendly demeanor

Strong work ethic

Outstanding interpersonal skills

WORK HISTORY

Sales Associate..Bedding Specialist, 04/2000 to 07/2015

Macys – 90-01 Queens Blvd, Elmhurst, NY 11373 Customer service and Sales in mattress department mattress . My Job entailed Customer feedback,purchases,quality control,inventory, floor planning and specific measurement for installing...processing mattress returns ect. Signing sale and setup,interaction with company representatives

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Prioritized helping customers over completing other routine tasks in the store.

Built relationships with customers to increase likelihood of repeat business.

Contributed to team success by exceeding team sales goals .

EDUCATION

college credits no degree: Education, some credit

Concord College - Athens West Virginia 24712

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