collections

Kevin Kesterson

***** ******** ****** **** *****, California 91307

818-***-**** (Mobile)

aczahw@r.postjobfree.com

Objective

To gain employment in the credit/collections field.

Professional Experience

Beacon LLC – Los Angeles CA (collector/negotiator) 02/2015-01/2017

Medical Collections Responsible for collections of medical accounts (mental health, substance abuse) by way of payment from insurance, attorney negotiation, or patient payment.

Sequoia Financial Services – Agoura, CA(collector/negotiator)7/2014-2/2015

Medical/Legal Collections Responsible for collections of large balance medical accounts and legal accounts by means of payment from consumers, attorneys, third party liability, or insurance companies.

Grant and Webber - Calabasas, CA (collector) 7/2012-7/2014

Medical Collections/Credit Union Collections

Responsible for collections and debt resolution of manafacturing medical and credit union accounts for dozens of company clients.

NCO Financial Systems Westlake CA. (collector) 4/2011-7/2012

Health Care Collections

Responsible for collections and debt resolution by means of balance in full payment, payment plan, and insurance billing for several healthcare providers.

Wells Fargo - Tempe, AZ (collector) 2006-2010

Portfolio Manager

Managed auto loan portfolio, resolved portfolio issues and brought them to a conclusion through negotiation. Assisted with escalated calls from all other agents that were unable to resolve the issue. Assisted the department with creating strategies to obtain monthly goals.

MSA Solutions - Tempe, AZ (collections department) 2003-2006

Floor Manager

Managed 50-75 employees in the servicing of several solution client’s mortgage accounts, commercial (business to business accounts), auto loan accounts, and medical accounts and manufacturing clients. I was responsible for hiring and training agents and also overseeing their efforts and productivity.

Solomon Finance - West Hills, CA (collections department) 1997-2003

Credit/Collection Manager

Managed credit department and approved all loans. Managed 15 agents and 35 collection department agents for auto Loans. Developed strategies and incentives to assist employees in achieving goals and assisted in the training of all new staff. Coached 2 supervisors and assisted in training exercises. Responsible for all escalated calls that Supervisors were unable to resolve. Reviewed all loans for final approval and was responsible for all strategies of the department in achieving credit and collection goals.

Construction Connection - Van Nuys, CA (collections department) 1993-1997

Collection Manager

Negotiated all job projects with consumers, insurance companies and attorneys. Specialized in emergency disasters such as fires, floods, earthquakes. Worked for consumers and businesses to achieve quick solutions and turnaround work.

AAMES/Wagon City - Inglewood/(finance department) 1985-1993

Finance/Collection Manager

Managed a collection staff of 14 agents and 2 supervisors. I was responsible for hiring and assisted in training. Responsibility for setting goals and incentives for the agents and supervisors. I also took all escalated calls from supervisors at the Wagon City dealership. Responsible for 15 sales people and 2 finance and credit agents. Responsible for creating sales and finance strategies along with making the final decision on all credit decisions and loans for the owner.

Self Employed - West Hills, CA 1981-1985

Bail Bond recovery/Repo Man

Recovered fugitives / repossessed vehicles.

Education

El Camino Real High School - West Hills, CA 1974 - 1977

General

Related info description

Additional Skills, Achievements & Interests

Skilled in credit and collections, supervising and management. Excellent negotiating Skills. Ability to create new ideas and increase productivity. Strong mentoring and training Skills.

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