Manager Project Management
Resume:
Anthony L. Carter
** ******* **.*Havertown, PA **083* 215-***-**** *acz705@r.postjobfree.com
QUALIFICATION SUMMARY
PROFESSIONAL SUMMARY
Seasoned technical manager with over 25 years of Information Technology experience, including project management, training, consulting management, and sales.
Adjunct Instructor and Certified Trainer with 20 years of experience.
Experience in training clients/students in Business Management, Financial Management, Project Management, Product Management, Systems Engineering, and Infrastructure Engineering.
Superior organizational and interpersonal skills.
Experienced team leader, manager and trainer. Proven skills in business management, project management, and consulting.
Demonstrated success at developing, and managing training on diverse platforms
Managed overall navigation, graphic design and information/data of the Neumann University website; supervise and ensure quality control for the website
developed and design new graphical images/pages for the clients website; create cooperative and collaborative working relationships with all departments and continually assess and help coordinate their web-based needs; conduct research and provide recommendations to attain the goals set in the clients strategic plan
Course Taught
Bis101 Introduction to Word Processing and the Internet
ITN210 Novell Admin Essentials
ITN200 Windows Client & Server Admin
ITN100 Intro to Information Technology
ITN120 PC Fundamentals
BIS109 Information Searching and Presentation
ITN130 Networking Fundamentals
Philadelphia School District PDS Skills Boosters
BIS111 Application Software Fundamentals
ITN415 Windows Network Security
ITN200 Server Administration I
CS106 Intro to Computer Technology and Programing Concepts
CS218 Computer Networks
CS105 Intro to Microcomputer Applications
CS206 Computer Forensics
CS105 Intro to Micro Appl Honors
CS106 Intro to Computer Technology and Programing Concepts
CS218 Computer Networks
CS105 Intro to Microcomputer Applications
CS206 Computer Forensics
CIS 153 Network Security and Defense
A+ Certification course
Net+ Certification Course
Server + Certification Course
CA NetQoS Reporter Analyzer r9.1: Foundation
CA NetQoS NetVoyant r7.1: Foundation 200
CA NetQoS Performance Center r6.1: Foundation
Unified Communications Manager
IT 315-1 Information Tech 1
IT 320 Database Management
ACT103 Prin.of Accounting I
BUS190 Introduction to Business
CIM102 Intro to Software Appl.
MGT200 Prin. of Management
MKT100 Principles of Marketing
MKT200 Principles of Marketing
EDUCATION
Walden University, Minneapolis, MN
Doctor of Business Administration – Information Systems expected 2017
University of Phoenix, Philadelphia, PA
Master Degree – Technology Management 2003
St. Joseph’s University, Philadelphia, PA
Bachelor Degree – Information Systems 1988
TEACHING EXPERIENCE
Philadelphia University, Philadelphia, Pa
Adjunct Professor 2013 to Present
Conducts training and educational programs for business and technology.
Assisted in design and development of courses for business students.
Provide instruction on business and technology courses.
Advise students on career planning, certification requirements, and industry technology trends.
Evaluates student papers, conducts research, publishes scholastic papers and teach classes.
lead discussion groups, present academic talks, and other scholastic pursuits.
advisor in local academic societies, businesses, and government bureaus.
Advise students on career planning, certification requirements, and industry technology trends.
Robert Half, Philadelphia, Pa
Technology Project Specialist 2015 to Present
Managed projects for clients
Migrated email to Microsoft Outlook 2016
Upgraded Home Depot and Lowes Technology in stores
Migrate Networks into Microsoft Platform
Changed Switching Hardware to Cisco switching hardware
Installed PC and LAN hardware and software upgrades
Identified and analyzed clients’ needs and implemented appropriate solutions.
Performs related duties and project as assigned.
Administered assessment test and grades
Neumann University, Aston, Pa
Adjunct Professor 2011 to Present
Conducts training and educational programs for business and technology.
Assisted in design and development of courses for business students.
Provide instruction on business and technology courses.
Advise students on career planning, certification requirements, and industry technology trends.
Evaluates student papers, conducts research, publishes scholastic papers and teach classes.
lead discussion groups, present academic talks, and other scholastic pursuits.
advisor in local academic societies, businesses, and government bureaus
Advise students on career planning, certification requirements, and industry technology trends.
Community College of Philadelphia, Philadelphia, Pa
Adjunct Professor 2010 to Present
Conducts training and educational programs using Microsoft Products.
Assisted in design and development of courses for business students.
Provide instruction on business and technology courses.
Advise students on career planning, certification requirements, and industry technology trends.
Evaluates student papers, conducts research, publishes scholastic papers and teach classes.
lead discussion groups, present academic talks, and other scholastic pursuits.
advisor in local academic societies, businesses, and government bureaus
Advise students on career planning, certification requirements, and industry technology trends.
Cheyney University, Thornbury Township, Pa
DBE Coordinator 2016 to Present
Develop service and training needs assessments, SWOT (Strengths, Weaknesses, Opportunities, Threats) Analysis and other assessments as needed for DBE firms
Develop a Marketing Plan, marketing materials and comprehensive business plans for firms assigned
Provide services, training and technical assistance, as needed to assist firms in obtaining PennDOT subcontracts.
Record service and activity in database and other record systems as required by the DBE SSC
Provide service and activity documentation as required by the DBE SSC
Participate in the outreach and implementation of outreach activities including training and networking events, as well as hosting exhibit tables when needed.
Participate in the outreach and implementation of outreach activities including training and networking events, as well as hosting exhibit tables when needed.
Performs additional duties as assigned by the Director of the DBE Support Services.
Handle sensitive issues and information with confidentiality and discretion.
Extensive travel is required across the state of Pennsylvania for both day and overnight trips.
Anthem Institute, Springfield, Pa
Adjunct Professor 2013 to 2014
Conducts training and educational programs using Microsoft Products.
Assisted in design and development of in-house or custom programs.
Identified and analyzed clients’ needs and implemented appropriate solutions.
Provide instruction on Network Operating Systems, Information Systems Security and Networking Fundamentals.
Advise students on career planning, certification requirements, and industry technology trends.
ITT Technical Institute, Philadelphia, Pa
Adjunct Professor 2014 to 2016
Conducts training and educational programs using Microsoft Products.
Assisted in design and development of in-house or custom programs.
Identified and analyzed clients’ needs and implemented appropriate solutions.
Provide instruction on Network Operating Systems, Information Systems Security and Networking Fundamentals.
Advise students on career planning, certification requirements, and industry technology trends.
Multimedia Concepts Inc., Philadelphia, Pa
Project Manager 2007 to 2014
Designed and conducted training and educational programs using Microsoft Products for International Computer Drivers License Program (ICDL).
Administered assessment test and grades.
Assisted in design and development of in-house or custom programs.
Identified and analyzed clients’ needs and implemented appropriate solutions.
Performs related duties and project as assigned.
Peirce College, Philadelphia, Pa
Adjunct Professor 2006 to 2015
Conducts training and educational programs for business and technology.
Assisted in design and development of courses for business students.
Provide instruction on business and technology courses.
Advise students on career planning, certification requirements, and industry technology trends.
Evaluates student papers, conducts research, publishes scholastic papers and teach classes.
lead discussion groups, present academic talks, and other scholastic pursuits.
advisor in local academic societies, businesses, and government bureaus.
Advise students on career planning, certification requirements, and industry technology trends.
District 1199C Training and Upgrading Fund, Philadelphia, Pa
Computer Trainer 2004 to Present
Designed and conducted training and educational programs using International Driver’s License program
Certified over 400 students
Certified 100 trainers
Assisted in design and development of in-house or custom programs.
Identified and analyzed clients’ needs and implemented appropriate solutions.
Administered assessment testing, database and grading.
CONSULTING EXPERIENCE
Overbrook Technologies LLC, Havertown, PA
Consulting Manager 1999 to Present
Create, design and maintain web services for Birney Charter School
Create, designed and maintained data network for Urgent Care Medical Facility
Create, designed and maintained data network for Dawn Staley Foundation
Create, designed and maintained Windows Server 2003 data network for RareRose Enterprise LLC.
Created, designed and maintained MITEL telecommunication and Windows Server 2003 data Networks for UniteHere Union.
Create, designed and maintained MITEL telecommunication and Windows Small Business Server 2003 data network for Sidney Hillman Medical center.
Business Process Reengineering for the United States Postal Service Ace project. Performed review and documentation of Ace project processes Created process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommended and facilitated quality improvement efforts.
Created new process maps for creation of End User Manual, End User Desktop Procedures, and End User Training. Conducted education sessions on implementation methodologies, applications, application integration, or use of architectural tools used for adapting a system.
Pre-Sales assessment for manufacturing client. Included review of current business processes and functional conceptual mapping to Microsoft applications.
Managed project to change Postal computer environment from Novell to Microsoft
Managed project to change e-mail environment from CCMail to Microsoft Exchange server. Installed and Administered Microsoft NT 4.0, 2000, 2003 Server, Workstation, and Exchange Server
Managed the migration of Novell 3.12 to 4.1 to 4.11 and served as Network Administrator (United States Post Office, Philadelphia Main Branch
Senior Consultant / Engagement Manager 1998 to 1999
Managed relationships with contracted organization in environment where technology support has been outsourced
Engagement Manager for the upgrade of Postal Goldtape Platform to Ace Environment Workstation and server platform. Ensured all deliverables were completed within established budget.
Manager for Program Management Team internal projects ensuring continuous consultant updates of skill sets and resumes.
Created, maintained, and directed the consultant training curriculum.
Developed, updated and distributed process maps and Working Instructions for Competency Centers.
Consulted with various departments (Product Planning, Development, Education, and FSD) and recommended product design and improvements, application education, implementation tools, and procedures.
Assisted with installation and deployment of Cisco 6200 System Network.
Operations Manager 1996 to 1998
Responsible for all the operational aspects of consultant management for 25 consultants. These responsibilities included placement of consultants on client sites, company managed projects, strategy for education and training of consultants, managing consultant concerns, managing field consultant reviews and promotions.
Enhanced field communications, providing open two way communications channels, including monthly Division-wide conference calls and Bi-Weekly Practice specific conference calls.
Improved field expense reporting issues resolution by 100%, resolving most issues within 48 hrs.
Managed creation of first process maps and procedures for placement and development sections providing transparent processes for field and office staff alike, resulting in clearly defined career and development paths for field staff.
Directed reorganization of consultant structure from platform specific to non-platform specific orientation, including personnel reassignments, recruitment models and training curriculum recommendations.
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PROFESSIONAL AFFILIATIONS
Kappa Alpha Psi Fraternity Inc
Big Brother Big Sister
BDPA
Black MBA
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