Management Information Technology
Resume:
Adam Solomon
Gahanna, Ohio 43230
**********@***.***
513-***-**** cell / 614-***-**** home
EXPERTISE
Results oriented IT leader with 19 years in Operations and Information Technology with 15 years in managing software development teams in enterprise environments.
Results oriented with a commitment to quality, enabling business transformation through IT strategies for application development, product capabilities, maintenance, process improvement and Plan/Build/Run methodologies.
Strong track record of project delivery for large-scale, complex, and cross-functional projects, cross- location development teams for digital products.
Passionate about digital innovation and successfully oversaw the definition, conception, build and support of Sedwick’s first mobile application, viaOne express which received the 2014 Business Insurance Innovation Award (http://ow.ly/QWJZ308cGRN).
Responsible for transforming an organization to iterative/agile development.
Accountable for teams in excess of 170 members supporting $200M in product revenue.
Known for successfully creating, retaining and growing high performing teams.
Actively involved with Executive Leadership to set the technology roadmap or transformation.
“Go to person” for managing through operational challenges with acquisitions and platform integrations; Strong client facing leader.
TECHNOLOGIES
Azure Cloud, Oracle, Informix, MS SQL Server, SQLBase, Sybase, DB2, Java, J2EE, ASP, .NET, VB/C#, Groovy on Grails, SQL, Documentum, Tealeaf, Ultraseek, WebTrends, Clarity, Stellent, IBM Websphere Portal, BEA Weblogic, Oracle Incentives, Kadiri, Windows IIS, zLinux, UNIX, STAT, MS Project, Clarity, SQA Robot, TOAD, SQR, COBOL, C, Smalltalk, VB, Pascal, PeopleSoft: HR/Base Benefits/Benefits Administration/Payroll, CRM, Financials, Enterprise Portal, ZeOmega, PowerBuilder, Progress, Oracle Forms, SAS, T-SQL, PL/SQL, SQL Server Database, Oracle Database, Lawson, Tidal
EDUCATION
Bachelors of Science, Business & Information Systems, May 1997 San Diego State University, San Diego, California
EXPERIENCE
SEDGWICK 2012- Present
SVP Application Development- Specialty Applications Sedgwick is the leader in technology enabled claims and productivity management solutions. Sedgwick and its affiliated companies delivery cost-effective claims, productivity, managed care, risk consulting and other services to clients. Sedgwick’s mobile & push technology expands avenues of communication offering employees the option to receive key claim or case updates via text, email or automated phone call.
Accountable for 35+ customer facing applications and Corporate Applications technology platforms o Consumer Claims, Medicare, Professional Liability, Unemployment, Workers’ Compensation & Managed Care, Structured Settlements, Special Investigations Unit, and OSHA o Technology platforms including Human Resources, Finance, Client Banking, Legal and Procurement
Lead a team of 3 direct reports including a VP, Corporate Applications, Director, IT, and Manager, IT with a total organization of more than 170 team members across development teams in multiple locations
(Domestic and International).
Manage business relationships with both internal and external clients; Manage activities with external clients on sales, implementations, projects, executive briefings, daily operations and long term strategic objectives.
Engage in cross platform and cross team integration with Portfolio Management/Governance, Enterprise Architecture, Infrastructure/Security, Enterprise Data Management and other IT Lines of Business. Team Highlights:
Consumer Claims Solution products: Warranty, Credit Card, Rental Car, Loss Prevention and Fleet, SAS reporting, PCI compliance; Implementation of MasterCard Middle East and Africa, Asia Pacific and Europe digital claims management system utilizing Microsoft Azure Cloud.
Liability Claims Management System: iVOS which offers General Liability, Professional Liability and Workers Compensation.
Claimant Self-Service Web-Based Management System, ViaOne Express (Responsive Design, iOS/Android).
Shared Applications: Application Central Security, OSHA, IVR, Database of National Accounts.
Technologies: Specialty IT team supports up to 14 different technologies including Java, .NET, VB/C#, PowerBuilder, Progress, Oracle Forms, SAS, Tidal, T-SQL, SQL Server DB, Oracle DB and Packaged Applications.
Clients include, but not limited to: Avis, BigLots, Lexus, Toyota, AMEX, Trek, Ameriprise, MasterCard, Toyota/Lexus, Wireless Protection, Kroger, Wal-Mart, Boeing, Waste Management, Jackson Health Services.
Manage budget and resources related to client implementations, client requests, strategic projects and product releases for companies with up to 1.5 million employees.
Reorganized team into a "Plan, Build, Run" Delivery Model to improve strategic planning, project delivery and production support activity.
IT Sponsor responsible for implementing and managing Sedgwick’s first mobile platform for Claimant Self-Service web-based Management System.
Drove maturity, efficiency and allocation transparency to improve our IT/Business alignment by implementing software development life cycles (Waterfall & Agile Methodologies), incident management, configuration management and change management.
Responsible for working with executives and business leaders to create business, product road maps and platform strategies for applications; Wrote and delivered multiple year self-service strategy for claims systems.
Created and manage the balance of onshore/offshore delivery model to support continuous coverage.
Re-platformed the Loss Prevention system for Toyota/Lexus and developed and implemented a new warranty platform in the retail space in 2014 for Trek, BigLots and Wireless Protection.
Manage the customers’ specialized technology requirements including integration, streamlining process, securing data, customized data capture, Business Intelligence (Call and Claim Data), and Quality Assurance.
Manage vendor relationship with Aon eSolutions, for international and domestic customizations and software issues for our Liability products.
Ensure architecturally sound and high performing hosted platforms for both internal and external user base.
Incorporated a high level of data security by managing the offshore development within a PCI environment.
Develop and manage Disaster Recovery and Business Continuity plans. VANTIV (Fifth Third Processing Solutions, LLC) 2010 - 2011 VP, Merchant Acquisition Integrations
Responsible for all IT application development and infrastructure for company’s acquisition of SkipJack
(credit card gateway), and integrating acquisition into Vantiv’s delivery models.
Drive maturity in the Service Management space with organized Incident, Problem, Release and Change Management processes; Instrumental in platform re-write to configurable and single code base solution.
Created the roadmap for SkipJack’s IT organization with accountability over the acquisition’s budget and resources.
Manage a global IT consolidation of offices\employees to the corporate office from various existing sites.
Collaborate with business partners to organize strategic direction for Credit Card, eCommerce gateway products being delivered to customer base.
Drove adoption of enterprise project management office methodology for delivery of projects.
Instrumental in implementation of adding a more robust operational support model to reduce customer interruption.
Implementation and oversight of onshore\offshore model and management of the application development efforts from vendor.
NATIONWIDE INSURANCE (Nationwide Better Health) 2008 - 2010 AVP, Information Technology Application Development
Application Delivery Executive responsible for the consumer-driven health solutions that integrate health and productivity applications for our 350 customers and approximately 3 million employees nationwide.
Responsible for the business fit analysis, design, development and implementation of large program delivery for all consumer and customer based applications to include Health Promotion, Work-Site Health Services, Disease, Maternity and Medical Management, Disability Management, Absence and Leave Management, Nurse Advice Line, Incentive Management, Customized Employee Communications and Employee Web Portals.
Directed a team of 60+ technology driven experts across 4 locations, including directors and managers; Application owner of all Nationwide Better Health products that are customer and consumer facing.
Led team of $6M annual operating budget and work with division’s financial management of a $20M budget; provide monthly, quarterly and annual forecasts on established goals for technology solutions across the organization.
“Go To Leader” for customer facing pre-sales or issue management procedures; Directly worked with external clients on sales, implementations, projects, executive briefings, daily operations and long term strategic objectives.
Drove business strategies and created roadmaps that offer solutions for alignment with business systems.
Ensured successful implementations of projects with various technologies including integration with legacy systems.
Informant to key stake holders on project statuses and responsible for all application maintenance and production support activities.
Responsible for reorganizing the IT organization to a “Plan”, “Build” and “Run” structure and for bringing rapid application systems development methodology to division by utilizing Agile/Iterative development.
Advocate and initiator of overall testing and quality assurance best practices; Implemented application development industry best practices for source control, version control, application uptime and escalation processes.
Rebuilt strained business and IT relationships to make IT a business enabler.
Created a new onshore and offshore model to increase efficiency and reduce costs. NATIONWIDE INSURANCE (Enterprise Applications) 2005 – 2008 Director, Information Technology
Brought onboard to reverse ‘negative legacy issues’ and build high performing teams and applications.
Direct a 50-member technical team with a budget of $6.5M consisting of managers, developers, architects, analysts and testers; Responsible for the administration of personnel, including hiring, firing, salary administration, promotions, transfers and career planning.
Application owner of 35 web applications (internal corporate internet/intranet facing platforms) consisting of ASP, Java, J2EE and packaged application technologies.
Created and oversaw the development and implementation of the overall strategic vision of the Intranet/Portal and worked with peers in sharing vision to ensure alignment with roadmaps.
Responsible for creating a Shared Services Organization for Common Tools and Web Tools (Tealeaf, WebTrends, Ultraseek, Documentum and Clarity).
Managed all development activities within a J2EE IBM Websphere Portal and custom J2EE environment.
Responsible for rewriting the IBM Websphere Portal platform to custom J2EE portal utilizing Documentum for content management.
Assisted in developing the J2EE Fast Track program for individuals to increase their development skills.
Responsible for creating and managing a User Center Design team for Intranet/Portal.
Worked with Business Partners to create and rollout Clarity modules including Resource Management, Demand Management and Project Accounting.
Responsible for creating an onshore/offshore application development model.
Created and chaired the Intranet/Portal governance team for project intake and prioritization.
Responsible for the creation of Service Level Agreements and Dedicated Service Agreements with Business Partners.
Worked on multiple steering committees providing prioritization and governance to numerous IT initiatives across the whole organization.
Nominated and served on the Nationwide Activity Association Board to be heard as a voice on technology. CITY AND COUNTY OF DENVER 2004 – 2005
Information Technology Director
Directed a management team and their members on the PeopleSoft HRMS and Financials Development Team.
Project Owner and Lead for PeopleSoft Financial Upgrade from version 7.0 to 8.8.
Project Lead for the “3-1-1 implementation” (CRM).
Implemented the overall architectural design of the Enterprise Portal to be used internally and externally.
Designed the content management system that will allow for agency liaisons to control all aspects of their Portal content.
Participated with Agencies across the City to convey a strategic vision for HRMS, Financials, and Supply Chain and Enterprise Portal systems; Vendor manager for relationships between the City and County of Denver and vendors.
Negotiated and purchased over $6 million of software and services (list price) in software for $3.4 million from PeopleSoft (including, but not limited to: CRM, Enterprise Portal, Resume Processing, ePerformance, Enterprise Performance Management, Directory Interface); Wrote and evaluated RFP’s, ROI’s, and conducted meetings on application strategies.
Communicated to Mayoral Appointees, City Council and the Mayor on software technology to ensure the City was purchasing and positioning potential products appropriately.
Led the PeopleSoft Steering Committee with Cities Mayoral Appointees.
Participated in IT consolidation activities across the City and County of Denver. QWEST COMMUNICATIONS 2001 – 2004
Architecture/Software Development Manager
Directed 35 members on the Sales Compensation Development Team and 21 members on the HRIT Architecture/Development team spanning 5 states with an annual operating budget over $20M.
Project Director of “Occupational Move” Project overseeing 100 plus employees.
Directed and supported the infrastructure and development of multiple applications: PeopleSoft HRMS, PeopleSoft Financials, PeopleSoft CRM for HR, Oracle Incentives, Kadiri, BEA Weblogic Portal, Stellent, Custom Web Applications and multiple Sales Compensation applications.
Managed the overall architectural design of the BEA Weblogic Portal: web, application and database servers, load balancing, concurrent usage requirements, fail over and disaster recovery.
Approved all development and coordinated migration activities with Corporate SCM organization to complete build process.
Led the design of the Stellent content management system that allowed departments to manage and maintain their content without IT involvement.
Involved business units to insure a user-friendly Portal design that was compliant to industry standards.
Negotiated and purchased over $2 million (listed price) in software for $500,000 from PeopleSoft (CRM, Stock Administration).
Responsible for negotiating a $2 million in maintenance fees on our PeopleSoft software.
Responded to proposals from vendors; Request and create proposals for any software or consulting service purchases; Wrote and evaluated RFP’s, ROI’s, and conduct meetings on application strategies.
Participated with business partners to convey a strategic vision for HR and Sales Compensation systems.
Member of the IT Steering committee for all major IT projects; Communicated to IT leaders on software technology to ensure company is purchasing and positioning potential products appropriately.
Led PeopleSoft upgrade HRMS 7.0 to 8.0 for 25,000 employees.
Directed the conversion of 30,000 employees from Legacy Systems to PeopleSoft 8.0. PEOPLESOFT 1999 – 2001
Sr. Technical Consultant
Senior Technical Consultant working with various clients across the country to assist and/or run implementation services for PeopleSoft HRMS products.
Client: Kings County Hanford, California
PeopleSoft HRMS 7.51 Re-Implementation
Assisted client in an upgrade/re-implementation of PeopleSoft HRMS, Payroll and Base Benefits from version 3.2 to 7.51.
Client: Los Angeles Community Development Commission Los Angles, California PeopleSoft HRMS Lab Implementation
Worked as Technical resource for PeopleSoft HRMS 7.5 Lab Implementation. Client: Kaiser Permanente Oakland, California
Implementation Team Member
Engaged in setting up all benefits for a new division being converted into PeopleSoft. RESOURCE SUPPORT ASSOCIATES (RSA) 1997 - 1999
Senior Technical Consultant
Clients include: PeopleSoft Inc., Kaiser Permanente, and Coors Brewery.
Worked as Technical Implementation Lead for Kaiser’s union/non-union Rocky Mountain Region Conversion to PeopleSoft HR/Base Benefits and Payroll Interface application.
Converted 4500 people from an HP3000 to PeopleSoft version 7.5.
Responsible for mapping HR and Benefits and assisted with the Payroll mapping for interface.
Designed and wrote manual for Query/Crystal class.
Performed training class to client and answered any reporting questions.
Tested the PeopleSoft 7.0 HRMS/Public Sector Student Administration product through its entire life cycle across most PeopleSoft Supported platforms using SQA Robot and PeopleTools 7.
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