Customer Service Sales

PORSHA BELLE

www.linkedin.com/in/bellelaporsha, Humble, TX 77338 C: 713-***-**** acy5rr@r.postjobfree.com Merchandising professional successful at representing consumer tastes and needs in the retail market. Accurately assesses competition and seeks effective ways to boost sales and reinforce client brands. University of Houston-Downtown--1 Main Street, Houston, TX 77002 December 2016 Bachelor of Arts in Communication Studies GPA: 3.0 Written/Verbal Communication skills

Sales and Marketing Strategies

MS Office proficiency

Time Management

Negotiations

Teachable attitude

Department Manager (Retail Merchandising), 08/2016 to Current Wal-Mart – 27650 State Highway 249 Tomball, TX 77375 Traveled to the market, visited vendors and assisted buyers with merchandise selection. Organized store merchandise racks by size, style and color. Led merchandise selection, pricing, planning and marketing. Price changes, create features, interview and train new hires and set new mods. Ran markdown reports, managed store replenishment and analyzed buying reports. Sales Account Manager, 01/2012 to 08/2016

Blue Field Services LLC – 505 N. Sam Houston Pkwy E. Ste. 156 Responsible for marketing & selling janitorial and maintenance services to retail, office spaces, and k-12. Managed a team of 25 Sales Associates and Technicians--96% employee retention rate High producer in generating sustainable sales at 90% KPI achieved.

Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.

Achieved over $15k in new business during the second quarter. Customer Service Representative, 05/2013 to 11/2015 Loomis Corporate Office – 2500 City West Blvd Ste. 850 Responsible for assisting and supporting the Sales and Operations departments in the day-to-day execution of duties by gathering essential data and providing clerical and administrative support, along with providing customer service to existing accounts. Also, troubleshooted bank safes and ATM's for service technicians. Experienced with software systems such as as Oracle and AS400. Answered a constant flow of customer calls with up to 15 calls in queue per minute. Met or exceeded service and quality standards every review period. Sales Recruiter, 12/2011 to 06/2012

Blue Field Services LLC

Sourced, recruited, and filled sales positions to solicit janitorial contracts for a high-growth facility management company for commercial and residential properties. Consistently surpassed aggressive hiring targets with annual growth ranging from 35%-85%. Recognized as top performer for proven ability to build and maintain senior level client relationship. PROFESSIONAL SUMMARY

EDUCATION

SKILLS

PROFESSIONAL EXPERIENCE

Recognized as top performer for proven ability to build and maintain senior level client relationships

Contact this candidate