Microsoft Office Sales

Ken Nardone

Pompton Plains, NJ

acy1sr@r.postjobfree.com 862-***-****

Ken Nardone, LinkedIn

Technical Writer

Transferrable and extremely valuable skills can be used to achieve a diverse range of objectives. Focused on soft skills for the development and success of a quality company, products, projects and customer fulfillment.

Extensive product knowledge used to establish a globally recognized independent product test service into a highly-respected publication business model for product marketing and consumers including businesses, dealers, retail vendors, state and government agencies, leasing companies, and other organizations. Developed customer relations in USA, Japan and Singapore to include marketing, manufacturing, engineering, technical, service, and logistics.

Work History

Technical Analyst / Manager, Keypoint Intelligence after company merger, previously Buyers Lab, 1980 to 2015.

Provided leadership and perseverance to develop a worldwide recognized brand name while building a sustainable competitive advantage starting from a 12-person company to more than a 100-person organization.

oProficient use of Windows 10 and Microsoft Office 2016.

oCreated competitive cost analysis for all tested products using company database of over 20,000 records.

oProvided competitive performance analysis for all tested products.

oDeveloped and standardized product and supply tests.

oIncreased efficiency and reduced costs by combining paper and device tests while certifying USA and European paper manufactures as reliable products.

oCreated additional revenue for custom and confidential test reports.

oSpearheaded ISO 17025/9001 laboratory certification and all test equipment.

Collaborative Skills

oEvaluated office imaging products features such as User Interface Design, English language clarification, ease of use experience of the device control panel, print controller web interface and firmware, hardware design and function, software applications, and scan and print drivers.

oTested and created countless product test reports for mono and color multifunction imaging products, printers, scanners, wide format printers, supplies and other products from Canon, Brother, Fuji Xerox, Funai, Hewlett-Packard, IBM, Kodak, Konica Minolta, Kyocera, Lexmark, Oki, Panasonic, Pitney Bowes, Ricoh, Samsung, Sharp, Toshiba, Xerox and others.

oMentored editorial, technical, marketing and sales employees to the significance and value of competitive product evaluations contributing to their status and recognition.

oConsulted with outside executives to effectively use their subscription content for product marketing to increase sales, likewise for consumers to make accurate and value centric product selections.

oExhibited, designed and managed the authentic core business using a 5,000 - square foot test lab with an operating capacity of 75 to 90 products under test at a time.

Education

Rutgers University, New Brunswick, NJ: Technical Writing

William Paterson University, Wayne, NJ: Project Management Certificate; Microsoft Office 2016; Excel, Word, Outlook and PowerPoint; Human Resource Management

Bergen Community College, Paramus, NJ: Ornamental Horticulture

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