Team and result oriented Accountant
HIGHLIGHTS OF QUALIFICATION
Proficient in Microsoft word, Excel, Power point and outlook, Sage 50 and QuickBooks
Experience in the banking industry and customer service rending strong support to teams
Highly organized and results oriented professional with a strong sense of flexibility in adapting to a constantly changing environment
Processed purchase invoices and payments in Simply Accounting
Process Invoices and customer orders quickly and accurately
Contact customers on a regular schedule to ensure timely collections
Possess Accounting & Payroll Diploma - 2016
Language: English, Farsi(Persian)
EDUCATION AND PROFESSIONAL DEVELOPMENT
Accounting 1- Account Receivable, Account payable Sage 50
Payroll compliance Payroll Fundamental 1 Payroll Fundamental 2
Accounting 2 QuickBooks Accounting 3 Sage 300
Accounting & Payroll Related Skills
PCP Certificate –Payroll Compliance Practitioner Certificate 2016
Customer Care training Atelka (Rogers), Montreal, QC 2015
Bachelor of Science
Allameh Tabatabai University, Tehran, Iran 2001
RELATED EXPERIENCE
Accounting, Kelencontent Part time present
Compiled and sorted invoices and entered invoices information, account and visa statement to the excel to prepare them to be entered to the quick book
Conducted cheque reconciliation in excel and Quick Book/process bill payments
Contacted customers on a regular schedule to ensure timely collections
Prepared and maintained paper and electronic accounting files
OTHER PROFESSIONAL EXPERIENCE
Customer Service Representative 2015 Rogers (Atelka campaign) Montreal, Canada
Responded to 45 customer inquiries each day via phone and provided supportive resolutions, resulting in a 20% increase of customer satisfaction
Identified and secured sales opportunities, including plan or phone upgrades
Achieved and exceeded monthly inside sales targets consistently
Solved issues and collected relevant information to address the customer’s request
Provided first level technical troubleshooting for all devices (i.e. changing the voicemail number, replacing or inserting the SIM card/ Memory Cards etc.)
Human Resource
Social Security Fund- Iran 2004 -2013
Identified hiring needs, developed the position descriptions, recruitment plan, organizational chart and other recruitment related documents
Provided current and prospective employees with information on policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
Recorded in-time and out-time of all the employees
Designed & implemented employee’s salary processing scheme for all the employees
Updated employee’s database daily
Released the salary payout and salary slip monthly
Processed and closed periodic payroll, Printed and issued paychecks
Processed direct deposit payments, pay card payments and calculated and deposited payroll taxes
Bank Teller 2002- 2004
Pasargad Bank, Tehran, Iran
Identified opportunities for sales and referrals to increase the company’s profitability
Continually generated sales objectively and exceeded targets every business quarter
Provided a friendly, and professional service to approximately 400 customers per month
Completed financial transactions (deposits, withdrawals, cheques, cash balancing, ordering, bill payments, money orders, transfers and foreign currency exchanges)
Resolved customers complaints and offered solutions