Customer Service,sales, office skills
Resume:
Linda Katsoulis
Bismarck ND 58501
Objective
To obtain a challenging position in a dynamic and energetic company. Someplace where I am able to showcase my skills, experience and strong work ethic.
Qualifications
Diverse knowledge in a fast paced environment
Pro-active, hands-on style, intensive teamwork and personnel development skills
Adept at training across numerous departments in several key areas
Superior communication, interpersonal and negotiation skills with a team player mentality
Experienced in Cams systems, Win System, Scope, C/B & portable radios. Some knowledge in Witron,
Work with Sunbeam, Sunrise, Kiva, Tandem, Edge, Prism, Airclic and Xata systems to maintain productivity and do orders
Highly organized, ability to cope and manage highly stressful situations
Typing 20-30 wpm and ten key by touch 10,000 kspm
Excellent problem solving skills developed in a variety of areas
Take and coordinate deliveries to customers on daily basis
Receive in-bound calls and place outbound calls to customers, placing orders, recording details related to complaints, and provide general information regarding products
Contact any customers affected by any recalls
Computer Skills
Microsoft Windows 95,98,2000, 2000 NT, Windows Xp Professional and
Home, Microsoft Office Suite which includes Outlook, Front Page, Excel,
Word and Access, Adobe Photoshop, Print Shop, Animation, Microsoft
Outlook Express, Internet Explorer, Scanners, Printers, and Copiers
Office Experience
Managed and supervised office of two in a busy grocery warehouse
Scheduled all incoming appointments for Otr and Ltl carriers
Supervise shipping dock maintaining constant flow of operations so that all product gets staged and loaded correctly to make departures
Maintained daily workstations for order-selectors to meet specified deadlines
In contact with Transportation Department at all times
Entering load information into Cams
Daily processing of route and equipment assignment
Maintain inventory for complete warehouse/fulfillment center
Monitor billing for both Bulk and Kiva systems and remedy any problems that occur
Fix and problem solve any problems brought to the I/C areas from shipping, receiving or bulk
Ability to operate Cubiscan machine
Daily processing of multi-million dollar contracts
Daily processing of orders from salesman, district managers, vendors, buyers and customers via phone or will call desk and problem solve any issues they might have
Managed a multi-unit phone system with customer service responsibilities
Recognized as top performer for Closeout sale items
Employment History
Us Foods October 6, 2008 to present
Unisys of North Dakota July 7, 2008 - October 3, 2008
Staples, Inc June 4, 2007 - May 5, 2008
King Soopers/Kroger/3rd party Compass Logistics and Advantage Logistics April 17, 1978 – May 8, 2007
Education
Completed high school in 1969
2 year Associate Degree Nursing 1971
6 month degree in reservations and flight attendant for airline industry 1971
Completed Customer Support/Service Training 2008 and 2011
Referneces
Diana Vanous Kitchen Coordinator for YMCA 701-255-6122x762
Bruce Pennington Salesman for Heiman Fire Equipment 701-***-****
Lisa Arth District Manager at US Foods 701-***-****
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