Customer Service Security Guard

MARTIN GAZI

*** * ******** ****

Enfield, London EN3 5UQ

T. 074**-******

E. acxc74@r.postjobfree.com

PERSONAL PROFILE:

A mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. Posses’ excellent communication skills and I have the ability and experience to relate to a wide range of people. Enjoy learning new things; and can work very well under pressure. A reliable and friendly individual with excellent customer service skills and a high attention to detail. Having extensive knowledge of relevant safety equipments, policies, procedures, and strategies to deal with emergency situation. I am able to report to managers about daily activities and irregularities. Looking for a position within a company that provides room for progression

WORK HISTORY

Title Driver Employer: ASSURE COMPANY Date: March: 2013-present _

Self-employed company working for ENTERPRISES and DOCK DATFORD import international export

Everyday dealing with new customers,driving all types of cars,cleaning cars, doing delivery to customers,

Title: Driver Employer: CZ Zakec Cleaning Company Date: Feb: 2010- March: 2012

Drive safely and promptly to customers homes

Be polite, courteous and look presentable, wearing full uniform at all times

Have a strong knowledge of the local area

Maintain vehicles in a clean and safe condition

To deal first hand with any customer issues in a polite and courteous manner

To assist in other areas of the business where required

Title: Security Guard Employer: Olympian Security Date: Feb: 2009- Dec: 2010

Providing a visible onsite security and deterrent presence.

Watching out for, reporting and dealing with suspicious or unusual activity.

Patrolling & monitoring the shop floor, general building and outside car park.

Dealing with hostile customers and escorting them from the building.

Apprehending and detaining suspected shoplifters until the arrival of the police.

Locking up premises and making sure those doors, windows and gates are secured.

Meeting and greeting official visitors.

Completing fire alarm and health and safety checks.

Monitoring and authorising entrance and departure of employees & visitors.

Dealing with emergencies as they arise.

Answering telephone calls and providing information during non-business hours.

Reporting any incidents that may be of concern to the store managers.

Responsible for monitoring and operating CCTV cameras and Alarm Systems.

Assisting in administering first aid and reporting accidents.

Responding in a timely manner to alarms that have been set off

Title: Security Guard Employer: Regency Security Date: Nov: 2006- July: 2008

Greeting customers and contractors, ensuring that they have the right passes to gain access.

Routine patrol on premises.

Logging daily occurrences on the log book.

Checking the alarm systems to make sure they are good order.

Monitoring entry and exit of vehicles in the loading bay.

Circulate among visitors, patrons, and workers to maintain order and defend residence.

Getting in touch with police and health departments in case of emergencies.

SKILLS AND ABILITIES:

Honest reliable and punctual

Good at following instructions

Ability to support others and work well under pressure

Flexible. Friendly and adaptable

Good at multi-tasking

Good team worker

EDUCATION HISTORY:

Security Course: Level 2: 2005- 2008

I.T Course: Level 2: Jan: 2013 – Aug: 2013

INTEREST:

I enjoy going to the gym and doing body building, I also enjoy travelling.

References available on request

Contact this candidate