Sr. Software Quality Assurance Engineer
Resume:
JOHN A. SWANSON
***** ***** ****** ***** ******** Valley, CA 92708
acwnhf@r.postjobfree.com
OBJECTIVE
Seeking a position with a growing company whose emphasis is on emerging technologies and application development. Self-motivated with over 20+ years of analytical, technical, and leadership experience. Dedicated to providing quality products and ensure customer satisfaction.
SKILLS
OS: Microsoft Server 2000 - Server 2012, Windows 3.0–10.0, NT, DOS, MAC, Citrix, Unix, Linux, OS2, Novell Netware 3.X, 4.X, 5.X., 6.X. VMware ESXi, Lantastic OS
Hardware: Cisco Routers (N1K, N3K, N5K, N7K,N9K and MDS), Cisco C-Series and B-Series Blade Servers, Cisco UCS, EMC Storage, desktops and laptops
Applications: Microsoft Office (Word, Excel, Power Point, Outlook, Access), Confluence, TestRail, Rally, VMware, GOTOMYPC, JIRA, Jabber, Any Connect, RDP, Webex, Unisphere, Navisphere, IIS
Languages: Java, Java Script, SQL, Python, C++, C#, Delphi, Visual Basic
Internet Browsers: Internet Explorer, Firefox, Chrome, Safari
Databases: SQL, Oracle, Borland, Fox Pro
Automation Software: Automated QA - Test Complete, HP Quality Center, Quicktest Pro
Testing Methods: Usability, Smoke, Acceptance, Load, Security, White box, Black Box
Methodologies: Agile, Waterfall
EMPLOYMENT HISTORY
VCE 9/10 – 6/16
Consulting Software Quality Engineer. Senior Software Quality Consulting Engineer for Converged Infrastructure Management Company.
Product Owner responsible for creating and implementing Test Strategies for proprietary web based converged infrastructure management software and providing live demonstrations of newly implemented features and designs.
Responsible for creating detailed test plans for manual/automated test scripts for unit, acceptance, integration, systems, performance and regression testing.
Modified existing repeatable test cases and achieved 40% reduction in test cases while increasing test coverage by 15% and reducing complete product regression testing time by 50%.
Responsible for QA product lifecycle and prototype product testing.
Hands-on in leading and developing repeatable test processes and test scripts for proprietary software product.
Responsible for organizing cross functional teams sharing of Lab Equipment.
Responsible for firmware remediation and maintaining lab infrastructure with respect to network, storage, compute and virtualization.
Responsible for new hire on-boarding and training within the QA organization.
TRANSPLACE 01/09 – 09/10
Senior Quality Assurance Engineer. Senior Quality Assurance Engineer for a web based Logistics Software Development Company.
Responsible for complete QA product lifecycle, lead engineer responsible for prototype product testing. Created test plans for manual/automated test scripts for unit, acceptance, integration, systems, performance and regression testing.
Hands-on in leading and developing repeatable test processes and test scripts for proprietary software product.
Key contributor of change control and release process with respect to the QA organization.
Responsible for QA infrastructure with respect to network, tools, system architecture.
QA lead for SAS70 compliance team.
EXPONENT TECHNOLOGIES 03/04 – 01/09
Senior Quality Assurance Engineer. Senior Quality Assurance Engineer for a web based Human Resource Software Development Company.
Lead the Quality Assurance team implementing test plans, methods, standards, and procedures for testing. Evaluated the completeness, accuracy, reliability, quality, usability and performance of the product.
Designed test plan objectives for manual and automated test scripts used in unit, acceptance, integration, systems, regression and performance testing.
Provided metrics and benchmarks for scalability and performance testing.
Key contributor of software development lifecycle, change control and release processes.
Responsible for coordinating with the product management, development, customer and technical support groups throughout the entire product development life cycle.
Created and validated user requirements, newsletters, help and training material.
Enforced SAS 70 compliance testing standards.
INTUIT, INC / LACERTE SOFTWARE CORPORATION 09/88 – 03/04
Senior Quality Assurance Engineer. Senior Quality Assurance Engineer for a desktop and web based Tax Preparation Software Development Company.
Team lead - Systems Quality Assurance Department. Designed, budgeted, created, implemented and maintained the QA lab infrastructure. Responsibilities included testing and defining network architecture for application integration, validation and certification.
QA lead during conception to product release. Driving quality assurance testing across multi business units.
Used Six Sigma tools and standards where applicable.
Responsible for “Final QA Sign off” for product releases.
Member of the Change Control Board which was responsible for prioritizing product enhancements and defects.
Created and validated user requirements, newsletters, help and training documents.
Designed, created and implemented the automated Regression Testing of the tax software builds using Automated QA’s Test Complete.
Sr. Network Administrator 10/91 – 10/93
Responsible for corporate LAN and WAN infrastructure. This included researching best practices for network design, recommending solutions after POC and ultimately implementing and supporting the corporate LAN/WAN.
Customer Support Representative 10/89 – 10/91
Responsible for providing customer support for application configuration, usability, hardware installation and networking support.
Computer Graphics Design 09/88 – 10/89
Responsible for creating printable and “On Screen” input sheets and government tax forms based on application and government standards using Xerox, Laser and IGP programming languages.
EDUCATION/CERTIFICATIONS
SMU School of Business – Mid Level Management Executive Course
SMU School of Business – Project Management
SMU School of Business – Product Management
Microsoft – MCSE Certified
Microsoft – MCP Certified
Novell Netware – CNE Certified
[References Available Upon Request]
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