Operations Supervisor

Joseph Chapa

**** **** ****** (H) 262-***-****

Kenosha, Wisconsin 53142 (C) 262-***-****

Email: acvyu8@r.postjobfree.com LinkedIn: www.linkedin.com/in/joseph-chapa-6718a93

MANUFACTURING / DISTRIBUTION MANAGER

A results-oriented manager with twenty-one years of progressively responsible assignments in a high volume environment. Creative problem solver with a proven record of performance and accomplishments in manufacturing, distribution, and inventory control. Effective leader, able to create and motivate teams in completing tasks in a timely and safe manner. Successfully managed sites which are AIB, ISO 9001, SAS 70 certified for all import and export services, chosen to participate in global travels for North America and Europe relations.

CAREER HIGHLIGHTS

Achieved 99.9% pick/pack accuracy while maintaining efficiency standards.

Increased, shipping capacity by 25% while maintaining on-time delivery.

Coached staff in improving production records from 400k to 620k units daily while reducing cost per unit.

Developed recycling program that saved 25% of corrugated costs per month.

Led and particpated in several 6 sigma projects that reduced labor cost over 3.5 million dollars with in two years.

Manage and assist teams which migrate new systems and clients into warehouse operations from 2010 to 2015.

PROFESSIONAL EXPERIENCE

Arvato, Pleasant Prairie, Wisconsin

A global 3PL provider for major clients such as Apple, SanDisk, Intuit, and McAfee, Biotronik a subsidiary of Bertelsmann.

Senior Manager, Distribution Operations 2010 – 2015

Managed all Distribution and Packaging Labeling activities with 5 direct reports and up to 200 indirect reports in over 540k sq. ft. space, increase pick, pack, ship of retail orders within 24 hours for on-time delivery rate of 99.99%. Oversee inbound to outbound activity for all domestic and international, LTL and small pack shipments.

Sponsored, and a member of several Six Sigma Green Belt projects which led to reduced operational foot print and costs.

Decreased cost per unit each year by .5 while meeting customer demands.

Increased pick, pack, ship rate while decreasing labor by 40% by enhancing pick logic and minimizing touches with in internal warehouse flow.

Senior Manager, Production Operations 2007 – 2010

Led the Production teams to reduce operation cost, which included 20 productions lines and 4 display lines, Managed 3 direct reports and up to 400 indirect reports, built vendor and customer relationships that enhanced organizational effectiveness.

Competed Green Belt project in production that reduced 3.5 million in cost within 18 months.

Sponsored and assisted in three Green Belt Projects that reduced cost.

DELUXE MEDIA, INC., Pleasant Prairie, Wisconsin

A manufacturer and distributor of CD’s and DVD’s for major film and music productions, a subsidiary of the Rank group.

Sortation Manager, Distribution Operations 2004 – 2007

Managed 16 direct reports and 480 indirect reports in over 500k sq. ft. of warehouse and distribution space. Increased pick, pack and shipment of retail orders within 24 hours for on-time delivery rate of 99.95%. Managed and built vendor relationships that enhanced organizational effectiveness and services. Oversaw all sortation conveyer lines and automated WMS systems.

Member of several reorganization project that included; Introduction of Barcode and Sortation Systems and Facility Restructuring.

Played a pivotal role in increasing sortation daily output and quality from 350k to 450k.

Reducing customer incident reports while decreasing cost per unit each quarter while meeting customer demands

Increased pick rate to 170 units per man hour from 90 units per man-hour.

Sortation Supervisor, Distribution Operations 2001 – 2004

Supervised up to 100 employees. Developed and documented departmental procedures and standards and identified and addressed IT infrastructure enhancements.

Member of several teams that implemented Logistics Pro WMS, Kronos and Sortation systems

Implemented an enhanced safety program; modified equipment and workflow processes

Increased raw material accuracy to 100%; from 50% accuracy rate

Decreased downtime by 30% and improved workflow

Decreased unit costs through effective capacity planning increased production to 180k units daily

Decreased rework and down time to 3% from 15%

Improved department safety rating by 15% over the last four years.

Additional Positions at Deluxe Media Services include:

Inbound Distribution Supervisor, Assistant Supervisor, Fulfillment / Value Added Services, Manufacturing Coordinator, Lead Trainer in Packaging Support and Picking Operations, Lead Shipping, Receiving Operation, and Machine Operator for die cut, flex-o, and corrugators Ops.

MILITARY EXPERIENCE

USMC, Army National Guard 22 years

Assisted in managing the safety, training, and development of variance Combat Support units. Oversaw logistics of facility, maintenance and inventory of equipment and vehicles, that led to four different Mobilization assignments.

Most recent Position:

First Sergeant of A Co. (Distribution & Logistics), 257th BSB, Supervised four platoons with 120 soldiers, with wheeled and track vehicles.

Recognition and Awards:

Awarded Non Commissioned Officer of the Year in 1999 by the Non Commissioned Officer Association of the United States, a group that is chartered by the U.S Congress.

Selected as National Guard representative for 2002 Operation Noble Badger for the State of the State address.

Recipient of the Shield of Saint Barbara, Awarded by the United States Field Artillery Association in 2007.

EDUCATION & TRAINING

Waukegan West High School

College of Lake County, Grayslake, Illinois

Walden University

PROFESSIONAL DEVELOPMENT

Certified Greenbelt / Lean 6 Sigma training by Stratagems Strategic Business Services

Certificates in Principles of Leadership Excellence Series by MRA Institute of Management

DuPont Safety Training Observation Program

APICS: Basics of Supply Chain Management, Material and Capacity Requirement Planning, and Master Planning

Other various programs and training related to leadership and management provided upon request

Contact this candidate