Customer Service Mechanical Engineering

Kadhem A. Khudhair PAGE * OF *

Nationality: Bahraini

Date of Birth: 24/02/1988

Mobile: +973-********

Email: acvye8@r.postjobfree.com

CAREER PROFILE

A dynamic, team oriented and performance driven engineering professional with an extraordinary blend of leadership and manufacturing industry knowledge. Recognized for keen ability to improve component designs, increase efficiency, and decrease the need for re-engineering; ability to communicate and motivate team members to enhance strategic goals and bottom line objectives; creative problem solving and troubleshooting skills complimented by meticulous and creative details to drawings and specifications.

Bilingual: English/Arabic

AREAS OF STRENGTH AND EXPERTISE

• Efficiency Improvements • Multi-project Coordination • Process Validation

• Product Improvement • Root Cause Analysis • Quality Assurance

• Creative Problem Solving • Assessment/Design/Implementation • Database Management

PROFESSIONAL EXPERIENCE

Sulzer Chemtech Middle East S.P.C. 2012 to Present

Project & Sales Engineer

Retained to assess customer technical inquiries and analyse project commercial costs whilst reviewing AutoCAD column internals drawings for refineries, chemical and petrochemical plants. Research and implement process and mechanical designs of separators and column internals. Authorized and lead projects from handover stage through contract deliverables. Work in partnership with engineers throughout Sulzer and across the globe to confer on technical matters and share information.

Key Accomplishments

Administered 500+ successful projects since joining the company in 2011; averaging 100+ projects yearly.

Contracted over 240 projects with an average production of 60+ projects yearly.

Attained Turn Around Services (TAS) Group’s set goals for four consecutive years.

Spearheaded Turn around Services (TAS) group, training new employees and achieving set targets of 5M USD.

Increased company revenue by 8M USD (2M USD yearly) in project orders.

NGN Nova-Glaze Gardner & Newton Ltd. 2009 to 2010

Production Assistant (Industrial Placement)

Assigned to complete the design structure of glass from sketch or templates received using AutoCAD software; addressed customer concerns, building effective customer relationships; organised orders for production, ensuring appropriate methodology, measurement, tools and quantitative techniques were applied to projects.

Key Accomplishments

Contributed to team efforts on projects which required interfacing with all levels of management.

Initiated handover documents of winning projects to production department and liaised with both customer and production to handle issues in fulfilling customer needs.

Additional Experience

Trainee, Honda Workshop (Internship), National Motor Company W.L.L Summer 2008

Kadhem A. Khudhair PAGE 2 OF 2

Nationality: Bahraini

Date of Birth: 24/02/1988

Mobile: +973-********

Email: acvye8@r.postjobfree.com

ACADEMIC QUALIFICATIONS

University of Huddersfield [England, UK] 2007-2011

B.Eng. (Honors) in Mechanical Engineering

Main Modules included:

-Aerodynamics and Computational Fluid Dynamics.

-Dynamic Analysis & Control.

-Project and Production Management.

-Manufacturing and Enterprise.

-Analysis of Materials.

-Thermo-Fluids.

-Mechanical Engineering and Science.

-Engineering Design Principles.

-Electro-Mechanical System.

University of Huddersfield [England, UK] 2006-2007

International Foundation Year

Main Modules included:

-Engineering Investigative.

-Personal Development.

-English Language.

-Mathematics.

-Understanding Britain.

PROFESSIONAL CERTIFICATIONS

Mar 2016 Legal and Compliance Training

Sulzer Training Center (Bahrain)

Mar 2016 Export and Trade Control

Sulzer Training Center (Bahrain)

Dec 2015 Selling and Negotiating Value Effectivel

Mercuri International (India)

Apr 2014 Project Management (TenStep)

Sulzer Training Center (Bahrain)

Oct 2012 NLP Customer Service.

Gulf World Institute (Bahrain)

Apr 2012 Quality Processes & Material Testing

Sulzer Training Center (India)

2011 - Present Over 20 online courses in various technical & management topics.

Attended many short courses such as First Aid, firefighting & communication skills.

Institute / Training Center

TECHNICAL EXPERTISE

SAP MS Office Macintosh Outlook Windows AutoCAD, Solid Works ProEngineer

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