Customer Service Manager
Resume:
Navneet Kaur
Edmonton, Alberta
T6T 0B6
Ph no.: 780-***-****
E-mail: acvk6w@r.postjobfree.com
OBJECTIVE: With my abilities, education and skills, I want to contribute effectively towards the growth of an esteemed organization.
KEY STRENGTHS
Ability to provide assistance and resolution.
Shipping, receiving and inventory preparation.
Able to work together with other individuals to solve and define the developmental problems.
Networking and Computer knowledge in Microsoft office.
Excellent communication and organization skills.
EDUCATION & LICENSES
Degree in Computer Science Engineering from India
Credentials Evaluated by World Education Services, Canada
Canadian Equivalency: Bachelor’s Degree (Four Years)
Total graduate Semester Credits: 43.0 GPA: 3.95
Experience
Working knowledge of Windows operating system.
MS Office Experience (excel, power point, word) with desktop hardware installation and troubleshooting.
Worked as Supervisor/Customer service/ Store Operation Assistant Manager/Sales Manager (Appliances and Mobile sales) at Daily Shoppee Pvt Ltd, India from 6th Jul 2009 to 30 Jan 2016.
Worked as Office Assistant cum Trainer, also handling data entry at World Financial Group, 6952 Roper Rd NW, Edmonton, Alberta, Canada from 1st April 2016 to May 2016.
Working as Appliances sales associate (selling LG, Samsung, Kitchen Aid, Maytag, Whirlpool, GE, fridgidaire) at The Home Depot, South common Edmonton from May 2016 till date.
Duties:
Provided customer service in all aspect of my job profile as starting from supervisor, Assistant manager, Sales manager.
Sold, supervised and managed retail marketing, warehouse, inventory control etc.
Managed and establishes detailed programs for coordination of project activities like line balancing, time study & marketing layout.
Coordinator of 5’s Team, motivates employees to bring forward their kaizen.
Working on designing and bringing innovation in the process.
Developing specifications for vendors, determining market needs, handling equipments, material flows, capacities & layout of store.
REFERENCE
Jasmeet Singh (Manager, Daily Shoppee, India)
acvk6w@r.postjobfree.com
Jasmine (Office Assistant, WFG, Roper road, Edmonton)
Veeneet (Supervisor) at Home Depot, South Common Edmonton.
Mobile No. +1-780-***-****
Contact this candidate