Sales Project Manager

DONALD P. HI CKS

810-***-**** ■ acverp@r.postjobfree.com ■ www.linkedin.com/in/d-p-hicks-300b2414

BUSINESS PROFESSIONAL WITH A BACKGROUND IN BANKING/FINANCE, PROJECT MANAGEMENT, BUSINESS PROCESS CONSULTING, BUSINESS ANALYSIS, TECHNOLOGY, AND SALES. CORE COMPETENC I ES

Banking Branch Operations, Personal Banking, Audit, Sales, Account Management, Personal & Commercial Loans, Financial Analysis, Budgeting & Forecasting, Call Center Operations.

Project Manager/ Software Development Life Cycle, Business Analysis, Business Process Design Business Analyst and Re-engineering.

Sales/CRM/Account Mgmt Account & Sales Management, Solution Selling, Consultative Sales, CRM Software Development & Enhancements.

International Trade Customs Brokerage (NAFTA & International), Intermodal, Air/Ocean Freight, EDI, Reporting Design, Shipment Track & Trace.

PROFESSIONAL EXPERIENCE

NOVAPOINT GROUP INC., FORT GRATIOT, MI

A Professional Services and Technology Consulting Organization Project Manager/Business Analyst, December 2009 - Present

Consult and Gather System Requirements Specifications and overall Business Requirements Definition's (BRD) for clients as well as develop project plans, budgets, and resource planning/scheduling.

Leverage Agile, Hybrid-Agile, and Scrum methodologies within Project Management.

Implement clients, within many different industry verticals, on a global ERP package (Odoo ERP).

Work with SAP, Microsoft Dynamics, Fishbowl, QAD, and other ERP applications to customize the Odoo application to match other systems requirements and process flows. Utilize best practices and process re-engineering to satisfy clients

Facilitate weekly project status meetings with clients helping them understand % to plan, working hours burn down rate, as well as any project challenges.

Effectively manage outsourced multicultural development partnerships.

Focus efforts on Accounting/Finance of Odoo ERP for clients within the US market (Batch Payments, Receivables/Payables, Payroll, Bank Account Reconciliation, Credit Card Reconciliation, and Credit Card/Merchant Services (Authorize.net and Elavon), UPS Shipping & Billing, etc.

Help clients’ complete data and system conversions from both legacy systems and manual processes or spreadsheets to a more current technological open-framework application that is scalable and modular to better meet client’s current and future needs.

LEVEL5, LLC ATLANTA, GA

A Consultancy and Facilities Firm Dedicated to Financial Institutions Regional Director (Great Lakes) Virtual Office, August 2006 -July 2008

Performed Regional management of 6-state region.

Developed 3, 5, 7, and 10 year strategic planning solutions and financial consulting for banking and credit union clients

Executed all aspects of the sales cycle from targeted identification, qualifying opportunities, needs assessment, presentation, proposal development, contract negotiation, to relationship management and delivery CLARKE AMERICAN, INC. SAN ANTONIO, TX

A Leading Provider of Best-in-Class Integrated Payment Solutions, Marketing Services, Security Services, RetailPro Partner Executive, Virtual Office, December 2002-August 2006

Managed 30 financial institution relationships in southeastern Michigan with total net revenue of $2.2 million annually; DFCU Financial relationship (20th largest credit union in the nation).

Consultative selling techniques with C-level clients and prospects.

Developed customized proposals.

Assisted Regional Vice President in management and development of sales employees.

Achieved 2nd place of 75 sales professionals in 2005 sales contest.

Achieved 9th place of 110 sales professionals in 2006 sales contest. DONALD P. HICKS, Page 2

VASTERA, INC., Southfield, MI

Ford Motor Company's Outsource Division - Vastera is the Worldwide Leader in Providing Solutions for Global Trade Management (GTM)

Account Executive/Automotive Sales Manager, March 2001-December 2002

Developed strategic selling solutions within automotive vertical, OEM and Tier 1 companies.

Successfully sold GTM, SCM, BI, and managed services solutions to Johnson Controls, Metaldyne, ZF Batavia, ArvinMeritor, and Denso.

Developed C level presentations; utilized Strategic Sales Principles to uncover and develop prospective clients and extend existing clients solution set.

COMERICA BANK, JV CARR & SON, & DANZASAEI (BECAME DHL) A Global Freight Forwarder /Financial Services Company Assistant Branch Manager/ MIS Sales Support Liaison/ Sales Executive, February 1994-March 2001

Managed branch employees, performed audit responsibilities, and exceeded sales goals.

Sold Mortgages, Revolving LOC, Variable LOC, Personal Loan, and Retirement Accounts to consumers.

Sold customs brokerage and logistics services to small to medium sized businesses.

Designed customer’s international traffic pipeline to minimize cost and increase inventory turnover time.

Completed corporate-logistical bids and presentations and helped companies implement technology upgrades. EDUCATION

WALSH COLLEGE TROY, MI

Bachelor of Business Administration in Management

Graduated cum laude

ST. CLAIR COUNTY COMMUNITY COLLEGE, PORT HURON, MI Associate Degree in Business

Graduated cum laude

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