Customer Service Staff

KIMBERLYN HARDAWAY

*** **** ****, ***. *** Chicago, IL 60611 773-***-**** acv569@r.postjobfree.com

Objective:

Seeking a challenging and rewarding position that offer a stable and positive atmosphere that will enable me to utilize my strong professional background, education, knowledge and skill set to increase company profitability.

Summary:

Talented, highly motivated, goal oriented professional with over 25 years of customer service experience. Effective communicator with strong interpersonal and relationship management skills. Proven track-record of exceeding expectations with high productivity and quality standards. Extensive experience in hiring, developing, evaluating and managing staff. Expert in planning and organizing activities consistent with company goals and missions.

Skills:

2015 – 2016 33 West Ontario Condominiums Door staff/Rover

Performed all door staff duties as assigned

Patrolled property of 33 West Ontario

Monitored all building activities via closed circuit television

2013 - 2015 Levy Restaurants Supervisor

Supervised staff of 30 at Wrigley Field

Chef apprentice in 3 Culinary Arts Programs

Managed sanitation protocol and standards

2012 - 2013 Kard Protective Services Security Officer

Protected against security breaches at Robert Morris College

Monitored activities of student, faculty and vendors via closed circuit television

Performed door checks by electronic monitoring

2012 – 2013 Gata’s Cateye Catering Prep Cook

Managed steam tables and other buffet items, replenished when necessary

Managed sanitation protocol

Served hors d’ oeuvres up to 100 guest

Education:

2012 Greater West Town (Shipping/Receiving Certificate) Chicago, IL

2000 REB Self Defense Training (Certificate) Rockford, IL

1991 Olive Harvey College (Certificate) Chicago, IL

1990 Timothy O’Conner Police Academy (Law Enforcement Officer) Chicago, IL

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