Front Office Medical

Brooke Thomas

Lead Front Office Coordinator

San Diego, CA 92103

acuxkw@r.postjobfree.com - 602-***-****

WORK EXPERIENCE

Lead Front Office Coordinator

North Scottsdale Animal Hospital - Scottsdale, AZ - September 2004 to March 2016

• Responsible for scheduling appointments and surgery for 2 Dr clinic

• Responsible for 4 telephone lines and heavy daily call volume

• Responsible for checking in all animals for appointments, boarding, and grooming

• Maintain paperless medical records and prescription requests

• Responsible for ordering pet food and all office supplies

• Responsible for accounts receivable, and checking out patients

• Assist in kennel and grooming duties when needed

• Assist technicians and Vets with basic medical treatment when needed

• Proficient in the IntraVet Program

Medical Record File Clerk

MARC Center - Mesa, AZ - June 2003 to September 2004

• Responsible for maintaining and filing several hundred medical records for a satellite outpatient mental health clinic

• Responsible for implementing a new system to better organize files for counseling patients vs. medicated patients

• Pulled and prepped all files daily for a 5 Dr practice

• Responsible for ordering all office supplies

• Assisted receptionist in all front office duties on a daily basis Hiring Manager for the "6 to 6" Program

Harmonium Children Services - San Diego, CA - January 2001 to April 2003

• Responsible for interviewing and hiring for 12 San Diego elementary before/after-school programs

• Responsible for doing background checks and fingerprinting for all new hires

• Responsible for all new hire orientations

• Assisted in ordering all "6 to 6" Program art supplies, games and snacks

• Responsible for 2 telephone lines with moderate daily call volume

• Assisted in organizing and distributing paychecks to all program employees Front Office Clerk/Account Receivable Specialist

Valley Wide Sports and Recreation Center - Hemet, CA - January 1995 to December 2000

• Responsible for checking in and out center's daily scheduled activities

• Responsible for the set up and break down of all activities

• Assisted with 4 line telephone system with very heavy call volume

• Responsible for accounts receivable for 9 "Kids Fun Club" after-school programs EDUCATION

Associate of Arts in Social and Behavioral Science Mt. San Jacinto College - San Jacinto, CA

ADDITIONAL INFORMATION

HIGHLIGHTS OF QUALIFICATIONS

• Compassionate toward all pets and their owners

• Strong organizational, time management, multi-tasking, and scheduling skills

• Creative, resourceful, and thorough in completing tasks

• Highly dependable, efficient, and detail-oriented

Contact this candidate