Human Resources Professional with emphasis in Recruiting Employee Rel

D. S H A R O N O V E R A L L

**** *. ****** ***** ***., #3 • Los Angeles, CA 90019 • 310-***-****

acuvqd@r.postjobfree.com

AREAS OF EXPERTISE

Large-volume, full-cycle recruitment worldwide

Recruitment strategies/sourcing; and applicant-tracking systems (JobVite, Taleo, Sonic, LinkedIn, and LinkedIn Recruiter)

EEOC-inquiry response and resolution

Social media and Decker Communications training

Certified Sexual-Harassment Trainer

EDUCATION

California State University, Hayward – Mass Communications

UC Berkeley Extension – Personnel-Administration Certification Program

PROFESSIONAL EXPERIENCE

j2 CLOUD SERVICES, INC.

Sr. Corporate-International Recruiter 2006 to 2016

With confidence, compassion, and commitment, built solid working relationships with hiring managers and aggressively networked, recruited, and sourced talent for worldwide Sales, Customer Service, Marketing, Finance, and Legal positions.

Major Accomplishments:

Through persistence, research, and networking, hired Finance, Marketing, and Call Center professionals who (still today) are part of the executive management team that built and solidified j2’s culture over the years.

Trained hiring managers on best-practice communication/interview/selection techniques that are still in use today by new managers.

Through research and understanding the dynamics of various cultures, became proficient at international recruiting ultimately saving the company the expense of using outside agencies.

OAKWOOD WORLDWIDE

Sr. Contract Recruiter 2005 to 2006

Sourced, screened, identified, and hired technical-/marketing-sales professionals nationwide. Specifically:

Represented the company by attending fairs in various geographical areas to identify potential candidates.

Made travel arrangements and administered testing for scheduled in-person interviews.

PROFESSIONAL EXPERIENCE

WOMEN OF COLOR

Owner 2001 to 2003

Proprietor and visionary for an exclusive full-service spa and beauty salon. Specifically:

Managed business operations, as well as eight employees, in providing comprehensive salon services, beauty products, and fashion accessories.

Established all marketing strategies to optimize sales.

LVMH (MOËT HENNESSY LOUIS VUITTON SE)

Human-Resources Generalist/Consultant 1999 to 2000

Supported the staffing team in hiring for key administrative, customer-service, and senior-management positions.

Provided leadership, direction, and support in employee-relations issues.

Major accomplishment: Upon short notice and within a limited timeframe, successfully staffed a call center for the company’s eLuxury items.

CHARLES SCHWAB & COMPANY, INC.

Sr. Corporate-International Recruiter 1983 to 1997

Successfully managed the entire human-resources recruitment of 600+ employees, throughout 66 branch locations, for Florida and the west/southeast/northeast regions of the United States with major emphasis on employee relations, recruitment/selection, benefits/compensation, HR training, and HR policy development. Specifically:

Developed training for all levels of management in the areas of performance management, compensation, diversity, labor law, conflict management, sexual harassment, and interview/ selection.

Counseled and helped senior management resolve employee-relation issues stemming from business operations, anticipated future plans, and changes in staffing.

Managed three human-resources managers in corporate and field locations.

Helped cultivate the company’s culture by participating in strategic-planning maintenance sessions and ensured that outside vendors complied with strategic-plan implementations.

Major Accomplishments:

Relocated to New York for one year to train management and employees of a company Charles Schwab acquired (Mayer &Schweitzer) on all aspects of human resources. Initially, was a hostile working environment; but through tremendous effort, gained the trust and respect of the team before returning to the corporate office in San Francisco.

Won three “Excellent Service” awards for outstanding performance in hiring and employee relations.

Was the key driver in top-down diversity-workforce initiatives, holding focus-groups Q&A sessions and directing task forces in diversity training.

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