Customer Service Assistant

Tara Rochelle Hilton

**** ******* ******

North Charleston, SC 29418

Cell: 843-***-****

Email: actzrs@r.postjobfree.com

Objective: To obtain a full time permanent position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.

Education High School Diploma

Saint Andrews Parish High School, May 1992

Charleston, South Carolina

Early Childhood Credential

Trident Technical College 2003

Work Experience

June 2009-present Owens Christian Academy

Lead teacher for the K-4 class

-Work closely with the Assistant Teacher to develop weekly plans and activities.

-Assess the student’s within the schedule mandated times.

-Maintain records on each child’s progress.

-Attend all staff meetings and training classes.

-Correspondence incoming/outgoing (Parental)

-Dictation (Meetings & Trainings)

-Media development

Owens Christian Academy

Teacher assistant for the K-4 class

-Discuss assigned duties with classroom teacher to develop weekly plans and activities.

-Assist children individually or in small groups to help master assignments.

-Grade homework and file them properly.

-Make copies of class/homework assignments.

September 2000 – Hope’s Treasure Chest

June 2009 Early Childhood Development Teacher

-Responsible for teaching the three year old class.

-Received Early Childhood Credentials in December.

March 1997 – Interactive Performance Incorporation

September 2000 Call Center Representative

-Call customers in regards to collection of past payments for local/long distance, wireless and internet accounts for AT&T subscribers.

January 1997 – JC Penny, Charleston, SC

August 2000 Merchandiser Assistant for the Children’s Department

-Strong leadership skills.

-Work closely with the manager.

-Supervised sales associates.

-Arranged floor displays.

-Approve and denied refunds.

-Price modifications.

-Designed Plan-o-Gram for basic merchandise.

-Coordinate weekly sale ads.

JC Penny, Charleston, SC

Sales Associate

-Assisted customers with price verifications.

-Stocked new merchandise.

-Trained new employees.

-Arranged floor displays.

-Adjusted prices on mark down merchandise.

-Coordinate weekly sales ads.

June 1990 –

January 1997 K-Mart, Charleston, SC

Sales Associate

-Customer service

-Assisted customers with price verifications

-Stocked new merchandise

-Arranged displays.

-Coordinate weekly sale ads.

-Trained new employees

Achievements

Employee of the month March 1991

Chairman’s Award November 1993

Associate of the month July 1996

Customer Service Pin November 1997

District Top 10 Catalog Referral Award November 1997

Customer Service Pin February 1998

Merchandiser Assistant Certificate May 1998

Merchandiser Assistant Pin May 1998

Received Early Childhood Credential December 2003

Computer Skills

Proficient with Microsoft Word, and Internet

Certifications

CPR

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