Manager Data Entry

Debbie K. Suwanapal

*** ******* **

Memphis, TN *8122

901-***-**** cell

actm8l@r.postjobfree.com

PROFESSIONAL SUMMARY

Well motivated, fast learner, ability to prioritize work as needed. Able to assess a situation and develop a solution. Observant, detail and results oriented, who enjoys working independently or as a team player. Thrive on multi-tasking and flexible in environments with changing demand and priorities. CURRENT JOB DISCRIPTION

Billing clerk Level I at a major freight company. Short bill invoices, assist the line haul dispatcher with the last of the city pickups and swaps. Post delivery receipts and image bol for corporate office also assist with OSD issues at night. Responsible for checking reports to make sure they match and researching to find the errors and correct the problems.

ACHIEVEMENTS

Handle irate customer’s complaints when they escalated to insure customer was satisfied and remained a customer with well known company

Entered & processed monthly invoices through company’s computer program to insure month’s end numbers and deadlines were meet.

PROFESSIONAL EXPERIENCE

Track and trace shipments for well know carriers.

Input invoice from carrier’s making sure the correct discount and tariff rules are applied, according to contract between the company and the carrier’s.

Handle past due notices,

Short pay invoices when billed incorrectly

Handle re-consignment of shipments

Billing Clerk Level I- Saia Motor Freight Memphis TN December 2010 to present

Track and trace LTL specialist, Re-Trans Logistic, Memphis TN

Data entry input invoices for month end, Fred’s Corp Office, Memphis TN 2000-2006

Customer relations rep escalated department, GE call center Memphis TN 1995-2000

Data Entry and seasonal manager, IRS, Memphis TN 1986-1993 KEY SKILLS

Team Leader Billing

Problem Solver Track and Tracing

Decision Maker Invoicing

Multi-Task Audit invoices

EDUCATION

Treadwell School 1st through the 12th

Memphis TN 38122

Development Dimensions

Time Management

One Minute Manager meets the Monkey

EEO

Resolving Conflict

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