Technical Writer
Resume:
k rtco ns
t i al writ r
experience
**** *** ********* ****** *********, Florida
Abbott Informatics
Develop documentation for high complexity, multi-site LIMS projects with little guidance while continuing to contribute to ongoing testing efforts. Write end user documentation for and perform functional and exploratory testing in a variety of HTML5 and mobile environments in addition to the company’s traditional XFD environments.
– Windows browsers including Google Chrome, Internet Explorer 10 and 11, Mozilla Firefox, and Safari
– OSX with Safari
– Android phones and tablets using an app designed in house
– iOS phones and tablets using an app designed in house. Participate in a Software Quality Improvement Management initiative de- signed to research, implement, and improve processes and tools within R&D.
– Implement an external version control solution
– Select and implement a standard unit testing solution across all ver- ticals.
– Reintroduce an Agile methodology for development
– Create a wi i for Technology Platform documentation. Directly influence documentation at all levels on two separate product re- leases, both of which were medical devices.
2013-2015 ASSOCIATE TECHNICAL WRITER Hollywood, Florida Abbott Informatics
Developed a variety of documentation including user guides, SDLC documen- tation, and wor instructions while continuing to assist in ongoing testing efforts on LIMS products.
Wrote and tested alone on a complex web-based LIMS project with five developers for three months.
Added a level of grammatical rigor to the existing style guide that hadn’t existed up until then.
Collaborated with a team to coordinate the transition from an internal project/bug trac ing tool to Microsoft Team Foundation Server. Pioneered TFS Team Explorer version control integration for project files. 2012-2013 ASSOCIATE VALIDATION ANALYST Hollywood, Florida Abbott Informatics
Performed different levels of testing to ensure the LIMS product matches re- quirements and customer needs.
Performed testing such as Boundary/GUI, Usability, Functional, and Inte- gration testing in Oracle and SQL environments.
Created, updated, and maintained test cases and traceability matrices based on requirements.
Identified and trac ed defects within the software using an internal tool. Assisted in creation, modification, and review of test plan and test sum- mary documents.
contact
109 Gardens Dr.
Apt 204
Pompano Beach, FL
33069
urt.g.collins@gmail
lin edin://gcollins
languages
english
basic japanese
programming
HTML & CSS
LaTeX
software
Adobe RoboHelp
FrameMa er
Photoshop
Microsoft Office
Visio
HP ALM, IRA
Microsoft Test Manager
TFS, SharePoint
Visual Studio
other
SDLC, Agile
Global English
CFR Title 21
Team Building
Dedication
2005-2009 NETWORK SPECIALIST O inawa, apan
United States Marine Corps
Wor ed in a team driven environment to support operations through networ administration.
Provided technical support for over 600 users utilizing a SharePoint tic - eting system.
Coordinated with civilian contractors to replace 350 computers. Responsible for the security of sensitive information. Participated in regular ris management training.
Wor ed within a team to set up and maintain networ s of up to 70 com- puters.
Supervised up to four subordinates on a daily basis. education
Fall 2016 Bachelor of Computer Science Florida Atlantic University, Florida Planning to attend
2015 Webucator Online
Adobe FrameMa er Unstructured
2015 codecademy Online
HTML & CSS
2013 Webucator On Site
RoboHelp 10 training
2010 2012 Bachelor of English Bridgewater State University, Mass. Concentration in Writing, with courses in Technical Writing awards
2015 Abbott Excellence Award - Achieving - Silver Award Abbott Informatics For wor ing with a small testing team to ensure the timely release of a new runtime platform that would affect all products throughout the company. 2014 Abbott Excellence Award - Achieving - Bronze AwardAbbott Informatics For contributing to the success of an Abbott Informatics Quality Day event. 2013 Abbott Excellence Award - Enduring - Silver Award Abbott Informatics For pioneering the TFS Team Explorer version control integration for project files while maintaining focus on deliverables and adapting quic ly to an agile ap- proach of documentation where I was gradually exposed to new functionality as the requirements, design, development, FRS were being wor ed on . 2013 Abbott Excellence Award - Achieving - Silver Award Abbott Informatics Received for being part of a team that released a new product in the midst of competing initiatives, constant obstacles and adversity. interests
professional: software design, usability, mobile environments, web design, source control personal: drawing, cycling, reading, board games, video games, coo ing
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